About This Blog
This blog is an open community for industry leaders, managers and frontline providers to learn about, discuss, and continuously recommit themselves to providing exceptional service.
Together, we can:
- Build Uplifting Service Cultures
- Exceed the expectations of those around us
- Raise the spirit of service providers worldwide
I welcome your views and participation.
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Departing from the most awarded airport in the world—Changi International Airport in Singapore. This amazing service location does everything possible to deliver personalized, stress-free and surprising service to more than 40 million passengers each year. With more than 28,000 employees from over 200 organizations working together every day, they have built a powerful and rewarding culture that is truly Distinguished by Uplifting Service.