About This Blog
This blog is an open community for industry leaders, managers and frontline providers to learn about, discuss, and continuously recommit themselves to providing exceptional service.
Together, we can:
- Build Uplifting Service Cultures
- Exceed the expectations of those around us
- Raise the spirit of service providers worldwide
I welcome your views and participation.
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Uplifting Service is indeed UNIVERSAL. I shot this video in Orlando, Florida, USA, speaking to the uplifting joy of the Universal theme park. And highlighting the universal opportunity all of us have to share the joy, pleasure and excitement of taking action to serve each other. What goes around, does come around. What you send out as a positive customer experience, does come back to you. Building an uplifting service culture in the world is good for everyone: those you love, those you serve, and everyone else you meet.