Uplifting Service is Springing to Life in 5 Weeks!

I shot this video at the Talaris Conference Center, and was moved by the similarities of Springtime in Seattle and the launch of my newest book, “UPLIFTING SERVICE: The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet”.

After 20 years of research and 2 years of writing, editing and refinement, this new book is packed with best practice case studies and benchmark examples. And we have kicked off a contest to give away free books at the Facebook page: www.Facebook.com/RonKaufmanUpYourService Join me and other fans of Uplifting Service there!