Uplifting Service Book

Uplifting Service

Service connects us all. It is at the heart of how we interact, how we communicate, and how we bring value to each other’s lives. So why do we delegate service to a single department in our businesses? Why do we promise customer satisfaction, while we allow inefficient methods and internal politics to frustrate our ability to deliver? It’s time we do better.

After more than 25 years helping leaders around the world to do just that, Ron Kaufman delivers the principles behind his proprietary architecture for creating a self-sustaining service culture. With tools, steps and practical advice that have proven effective in business, government, communities, and homes on every continent and in many languages, this book offers a blueprint to making service a part of everything you are and everything you do.

“Kaufman’s relentlessly positive attitude and focus on creating value for others is refreshing in today’s economic climate.”

– Publishers Weekly

Available for Purchase at:

Order Uplifting Service at Amazon.comOrder Uplifting Service at Barnes&Noble.comFind Uplifting Service on IndieBoundBuy Uplifting Service at BooksAMillion

Read Preface, Intro, Chapter 1

Watch the Book Trailer

A Personal Message From Ron Kaufman

I believe the readers of this book are people who enjoy making useful contributions. Whether you do this in your work and your community, or in your home and personal life, the service you provide to others creates a more enlightened planet for us all.

Thank you for reading this book and for putting what you learn into action.

My warmest and best wishes to you,

Ron Kaufman

Available for Purchase at:

Order Uplifting Service at Amazon.comOrder Uplifting Service at Barnes&Noble.comFind Uplifting Service on IndieBoundBuy Uplifting Service at BooksAMillion

Read Preface, Intro, Chapter 1

“For mankind, [Uplifting Service] is transformational. For business, it’s a clean and clear path to a sustainable competitive advantage.”

Thomas Moran 

Director, Customer and Partner Experience, Microsoft Operations

Uplifting Service is a much needed breath of fresh air for our troubled times… If you have customers you must read this now.”

Stephen M. R. Covey and Greg Link

Bestselling Authors of Smart Trust

Uplifting Service gets to the bottom of what every great business should be, and then uplifts it… This is a necessary book for every business.”

Ann Rhoades

Executive Vice President of Jet Blue Bestselling Author of Built on Values

“Ron Kaufman has unlocked the mystery of service. Get ready for a magnificent journey into
a new world.”

Marshall Goldsmith

Bestselling Author of What Got You Here Won’t Get You There

“There’s no substitute for great service and Ron Kaufman has captured both the why and the how in this book.”

Arte Nathan

President & COO, Strategic Development Worldwide

“Every CEO, manager and employee who provides service to others should not only ready this book, but use it as an ongoing reference.”

Adrian Gostick and Chester Elton

Bestselling Authors of The Carrot Principle and All In

“I am utterly pleased with Uplifting Service. Ron Kaufman has brilliantly and poetically served the world…”

Professor Jochen Wirtz

Academic Director, UCLA-NUS Executive MBA Program

“[Ron Kaufman] understands how to help organizations internalize this service paradigm until it becomes part of their DNA and their customer loyalty soars.”

Richard Whiteley

Bestselling Author of 

Customer Driven Growth

“Ron Kaufman shows us how we can evolve with his book, Uplifting Service. This is the ultimate goal: to elevate and rise above yesterday.”

Warren Bennis

Bestselling Author of Still Surprised: A Memoir of a Life in Leadership

“This book will immediately elevate the value of your relationships. I have witnessed and walked on this proven path and have seen the results that follow.”

Jagdish Ramaswamy

Chief Quality Officer, Wipro

Uplifting Service will provide anyone interested in serving customers or colleagues with the processes, practices and posture to deliver with delight!”

Chip R. Bell

Co-author of Managing Knock Your Socks Off Service

Uplifting Service pours ideas and action steps onto the pages…This book reveals the steps companies can take to build a sustainable service culture.”

Human Resources Online 

Uplifting Service will instantly uplift the value of your human capital, leadership, frontline, and everyone in-between!”

Rick Curzon

Managing Director, HR Summit Singapore

Honors and Awards

#5 “New York Times” Best Seller

The New York Times

May 2012 | Uplifting Service

“Uplifting Service” earns the #5 spot on the New York Times Best Seller list.

#1 “USA Today” Best Seller

USA Today

May 2012 | Uplifting Service

“Uplifting Service” wins out, claiming the #1 spot on the USA Today Money Best Seller list.

#1 Amazon Business Books Best Seller

Amazon.com

May 2012 | Uplifting Service

“Uplifting Service” triumphs, hitting #1 on Amazon’s Service Industry Best Seller list and #4 overall.

#1 Barnes&Noble.com All Books Best Seller

Barnes & Noble

May 2012 | Uplifting Service

“Uplifting Service” skyrockets to the #1 spot on B&N’s Top 100 Best Seller list.

Media Resources

Press Release: PDF Download

Global Publicity Sheet:PDF Download

Ron Kaufman Biography: PDF Download

Interview Questions with Ron Kaufman: PDF Download

Ron Kaufman Publicity Photos: Zip File (16.8MB)

Uplifting Service Book Images: Zip File (10MB)

Contact for Interviews: Contact Us

Watch the Book Trailer


Read Free Chapters Now

Read exclusive stories, best practice case studies and proven global strategies with action steps from Uplifting Service.

Order Uplifting Service at Amazon.comFind Uplifting Service on IndieBoundOrder Uplifting Service at Barnes&Noble.comBuy Uplifting Service at BooksAMillion

Read Preface, Intro, Chapter 1

Media Resources

Press Release: PDF Download

Global Publicity Sheet:PDF Download

Ron Kaufman Biography: PDF Download

Interview Questions with Ron Kaufman: PDF Download

Ron Kaufman Publicity Photos: Zip File (16.8MB)

Uplifting Service Book Images: Zip File (10MB)

Contact for Interviews: Contact Us



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