Uplifting Blog

The 4-Star Turnaround: How a Struggling Island Airline Revolutionized Service—and the Lessons YOU Can Learn From Its Story

Two years ago, this island airline struggled with a $30 million loss, mediocre service ratings, and bad morale. Thanks to a dramatic culture shift, it’s profitable again and has earned the prestigious 4-star Skytrax rating. Uplifting Service worked closely with Air Mauritius on the service excellence initiative. This eight page case study lays out some lessons all companies can learn from its example.

Download the Air Mauritius Case Study now

Air Mauritius Case Study

Download the Air Mauritius Case Study now

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Welcome to the Worldwide Uplifting Community!

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Check your email for the welcome we just sent – and reply to let us know you received it!

We’ve included some useful resources 
for you to explore…

…and we’ll be in touch to share more ideas 
and invitations for you.