Uplifting Blog

Engaging Service Vision

Pick Words Of Power To Provide Customer Service Training That Lasts

Who wrote your company’s vision, mission and value statements? Was it some long-forgotten committee, or a retired management team, or an advertising agency no longer ...

Create A Customer Service Culture To Stand Out In The Crowd

When a business clearly defines its customer service culture in its mission statement, values and goals, great things can happen. The right words inspire, motivate ...

Kodak Offers A Lesson In Defining Customer Service Excellence

What does customer service excellence mean? Is it defined differently from one business to the next? Is there a place customers can look to find ...

Take A Stand For Service Leadership By Using The Right Words

Advanex (formerly Kato Spring) is a global company with head offices in Japan. They make every kind of spring you can imagine, from microscopic chip ...

Australian Service Gets Hopping, But Customer Service Excellence Doesn’t Last

Australia welcomed the world for an Olympic extravaganza in 2000. This international event galvanized the nation to provide customer service excellence. When the Olympics ended, ...

Singapore Offers A Lesson In Customer Service Improvement

When there is a desire to enact a customer service improvement, defining the goals can prove vital to the effort. The more clearly defined the ...

Improve Customer Experience, Corporate Success By Looking Forward

Past successes are not always enough to bring a company into the future. Looking ahead is essential to improve customer experience and poise an enterprise ...

How To Transform Company Culture In 4 Steps

Learning how to transform company culture takes commitment, dedication and a serious drive to change mentality. There are ways to make this happen and improve ...

How To Change Company Culture With Rewards

Q: What should you highlight with your staff tributes, awards and commendations? A: What gets rewarded gets done, so recognize and reward a lot! This ...

Promote a Service Vision and a Common Language to Eliminate Culture Roadblocks

Disconnects can easily occur across departments, and between levels in a large organization. For example, managers may focus on service metrics, benchmark scores and share ...

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How to Succeed
with Service

A Free Video Series for Leaders,
Managers, and CEOs

Discover how to differentiate your brand, improve financial performance,
and transform your service culture by delivering more value to everyone
you serve.

How to Succeed with Service?

A FREE video series for leaders, managers, and CEOs

Join the Worldwide Uplifting Community

We’ll send you free resources, education, and ideas for creating positive change in the world.

Welcome to the Worldwide Uplifting Community!

Here’s what’s next…

Check your email for the welcome we just sent – and reply to let us know you received it!

We’ve included some useful resources 
for you to explore…

…and we’ll be in touch to share more ideas 
and invitations for you.