Media, Articles, Interviews, Talks

Watch interviews, read articles, and hear Ron speak about improving service performance and transforming organizational cultures.

Ron Visits Harvard Business School

On the evening of September 12th, Ron Kaufman delivered the complete package of thought provoking information and actionable structures for Actionable Service Education at HBS.

On the evening of September 12th, Ron Kaufman delivered the complete package of thought provoking information and actionable structures for Actionable Service Education at HBS.

The presentation engaged everyone, got us talking to each other at regular intervals, and showed an organized path to build a different kind of service-focused organization.

It was illuminating, entertaining, AND PRACTICAL. He clearly differentiated business aspects that are overlooked with specifics from many industries: airline, IT, logistics and supply chain, and even the pizza business. You had to be there.

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Join the Worldwide Uplifting Community

We’ll send you free resources, education, and ideas for creating positive change in the world.

Welcome to the Worldwide Uplifting Community!

Here’s what’s next…

Check your email for the welcome we just sent – and reply to let us know you received it!

We’ve included some useful resources 
for you to explore…

…and we’ll be in touch to share more ideas 
and invitations for you.