The Competitive Edge in Building a Sustainable Service Culture
Customer Service Keynote Speaker, Ron Kaufman, created the UP! Your Service consulting program in 2006 to help large organizations build uplifting service cultures and gain a sustainable advantage in the world’s growing service economy.
Through customizable courses and workshops distilled from Ron’s extensive experience as a customer experience and training consultant, working with organizations around the world, the UP! Your Service team works closely to plan, implement, and then sustain the momentum of a personalized service-culture building program built on the key principles of service leadership, service education, and Ron’s 12 service building blocks. This proven approach leads to an action-oriented culture that will empower you to solve challenging business issues, achieve strategic objectives, and delight customers and colleagues with consistently uplifting service.
What you can expect
- An action-oriented approach to service culture
- A roadmap to prioritize activity and realize results
- A proven plan for effective implementation
We appreciate that your organization is unique. We also know what works, how to achieve results quickly, and where the pitfalls of implementation lie. That’s why, through the UP! Your Service program, we will work closely with you to create a sustainable service-building program that delivers results.
Why Choose Up! Your Service
- Fast in showing results
- Easy to deploy and scale
- Highly cost-effective
- Effective throughout the organization
- Adapted into multiple languages
- Successful across industries
- Professional customer experience consultants
- Globally acclaimed customer service training consultants
“The results speak for themselves – YTD Month 10 Revenue Growth 32%, 53% Gross Profit Growth and 52% Net Profit Growth.”
“We are very impressed with the quality and outstanding consulting from Ron Kaufman and his team. Thank you for meeting our objectives, and for your enthusiasm and knowledge.”