Uplifting Blog

Top 5 Provocative Posts from 2015

Enjoy this selection of “Top 5” thought provoking posts.

Read, reflect, write a comment, and share these ideas with others.

Happy New Year everyone!

Aligned Service Language and Service CultureHow to Increase Productivity and Improve Service Simultaneously
by Ron Kaufman

4 Rules for Getting it Wrong and Right in Building Service Culture4 Rules for Getting it Wrong and Right in Building Service Culture
by Ron Kaufman

Get the Right People On and Off the Bus - New Service Staff OrientationService Staff Orientation Programs: Get the wrong people OFF the bus, and keep the right people ON!
by Jocelyn Low

Service Standards vs Service ExcellenceService Standards and Service Excellence….are Not the Same Thing!
by Jeff Eilertsen

NTL CEO with Award WinnersMeasure the Leading Indicators of a Stronger Service Culture
by Ron Kaufman

Which post is your favorite? What are your thoughts and comments?

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