Uplifting Blog

LUX* Resorts & Hotels: The “Serving To Win” Webinar

In early 2011, LUX* Resorts & Hotels (formerly known as Naiade Resorts) was in trouble – accumulating heavy losses, high expenditures and costs, unable to meet commitments.

Three years later LUX* has rebounded with a five-star luxury brand, a global reputation for shining service, growing profits, high occupancy rates and room rates, and enviable TripAdvisor scores in every country where the company operates.

This webinar shows you the steps and the successes LUX* has achieved throughout this powerful service culture transformation.

If YouTube does not play in your region, you can watch the video here using Viddler. (Please allow a moment for the video to load.)

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Welcome to the Worldwide Uplifting Community!

Here’s what’s next…

Check your email for the welcome we just sent – and reply to let us know you received it!

We’ve included some useful resources 
for you to explore…

…and we’ll be in touch to share more ideas 
and invitations for you.