Helping to Make the Service Culture Shift – Extended Media Interview with Ron Kaufman

By: Ron Kaufman

Enjoy this deep and intriguing interview with MINT ASIA, among the most prestigious financial publications in India, one of the biggest employers and economies in the world.

The global service guru on why companies whose cultures aren’t built around the eagerness to delight the customer won’t survive.

Mint Article on Ron Kaufman_141114