Motivational Service Excellence Keynote Speaker in Barcelona, Spain

Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of UP! Your Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.


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General Information

General Information about Barcelona for Meeting Planners and Event Professionals

Barcelona, located on the northeastern side of the Iberian Peninsula close to the Mediterranean Sea, is the highly cosmopolitan capital of Spain’s Catalonia region, having a population of over 1.6 million. It is world-famous for its architecture and art. Various amazing modernist landmarks from Barcelona such as the Sagrada Familia church, the Güell Palace and Colony, or Casa Batlló were designed by the renowned architect Antoni Gaudí, and the city also boasts with various fantastic museums, such as the Picasso Museum, the Joan Miró Foundation, the Barcelona Museum of Contemporary Art or the Barcelona City History Museum. Barcelona is a leading financial, economic, cultural and touristic international hub, and a great influence on the development of southwestern Europe’s science, education, commerce, fashion, entertainment and media. It is home to renowned higher education institutions such as Pompeu Fabra University, University of Barcelona, Polytechnic University of Catalonia and ESIC Business and Marketing School, and hosts the headquarters of multinational companies such as Hewlett-Packard, Amazon, EDreams or Airbnb. The city has a powerful touristic infrastructure, being home to over 500 hotels (including 35 five stars hotels) and is also a highly important venue for international festivals, conferences and events.

Barcelona as a Conference Destination

There are many important conferences, conventions, exhibitions and fairs taking place each year in Barcelona. Having various world-famous congress halls, such as Fira de Barcelona, Europe’s second largest exhibition and trade fair center, Barcelona has a long history of hosting major events such as the Exposición Universal de Barcelona (1888), the Barcelona International Exposition (1929), or the Universal Forum of Cultures (2004). In 2018 and 2019 some of the most important conferences and conventions taking place in Barcelona include: the 10th AMEC Global Summit on Measurement, the Excellence in Contact Centers & Customer Interaction Summit, the 9th Annual Customer Experience Management Summit, the International Conference on Business, Economics, Social Science and Humanities (BESSH), and the Global E-Commerce Summit.

Barcelona Food Options for Conference Delegates

Barcelona offers a large variety of amazing restaurants where you can find not only traditional local food but also various Mediterranean and European dishes. Famous Spanish restaurants you should not miss include Cera 23 (Phone: +34 934 42 08 08), Bodega Biarritz 1881 (Phone: +34 618 67 79 27) and Teoric Taverna Gastronomica (Phone: +34 930 00 25 52), with its renowned selection of local Catalan food. For more diverse, Mediterranean menus, you could try Viana (Phone: +34 934 63 82 95), Uma (Phone: +34 656 99 09 30), Blavis (Phone: +34 640 50 36 11) and Montiel (Phone: +34 932 68 37 29). And if you’re interested in having a healthy vegetarian breakfast, you should definitely visit Cheese and Cake (Phone: +34 935 30 95 74).

Barcelona Attractions for Convention Attendees

There are numerous highly rated tourist attractions you can visit in Barcelona. Antoni Gaudi’s numerous buildings are some of the most impressive and intriguing pieces of architecture you can find. You should definitely not miss La Sagrada Familia, an amazing unfinished church, the Guell Park, designated by UNESCO a World Heritage Site, Casa Batlló, a fantastic, dragon-roofed apartment building, or Casa Milà, an art noveau building currently hosting various concerts and exhibitions. Other important landmarks include La Barceloneta, a seaside neighborhood full of seafood restaurants and tapas bars, the Picasso Museum, containing over 4,000 of the famous painter’s works, and La Rambla Street, a vibrant place deeply admired by artists and poets such as Federico Garcia Lorca.

Conference Center Venues

Barcelona, Spain has a large number of great conference centers and facilities, such as:

Bangkok International Trade and Exhibition Center (BITEC) (Location: Bangna-Trad Road)
Can Magi (Location: Avinguda Can Magi)
Fira de Barcelona (Location: Avinguda de la Reina Maria Cristina)
Teatre Nacional De Catalunya (Location: Placa De Les Arts)
Teatre Victoria (Location: Avinguda Parallel)
The Olympic and Sports Museum Juan Antonio Samaranch (Location: Avinguda de l’Estadi)
The Penthouse Barcelona (Location: Passeig de Gràcia)