Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of Uplifting Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.

Belgrade is the capital of Serbia and its largest city, with a population of over 1.2 million. It is located at the confluence of the Danube and Saba rivers and covers 3.6% of Serbia’s territory. Belgrade is a major financial and economic center, with particular strengths in information technology. Many national and international companies are headquartered here, such as the Microsoft Development Center, Asus, Intel, Dell, Huawei, Nordeus, Endava, MicroE and ComTrade Group. Belgrade has an eclectic architecture, combining a large variety of styles. Some of its most notable landmarks include 19th century buildings such as the National Theatre and the Old Palace, as well as early 20th century art nouveau constructions like the National Museum and the National Assembly. The city is famous for its cultural scene, hosting annually a large number of cultural events, including the Theatre Festival, the Film Festival, the Book Fair and the Music Festival. Moreover, Belgrade is home to important international cultural institutions such as the Cervantes Institute, the Goethe Institute, the Italian Institute of Culture, the Iranian Cultural Center, and the Russian Center for Science and Culture, as well as to notable museums like the National Museum (founded in 1844), the Belgrade Museum and the Museum of Contemporary Art.

Belgrade as a Conference Destination

Belgrade is a major center for international conventions and conferences. Some of the most important ones include: the Data Science Conference, an event focused on how information technologies can help improve customer experience; the MSPA Conference, another important venue for national and international experts in customer service and customer experience management; the New Technologies in Education Conference and Fair, an event about the impact of technology in educational practices; Voxxed Days Belgrade, one of the most inspiring technology and entrepreneurship conference from the Balkans; and the Marketing Summit Belgrade, a convention bringing together world-leading figures from the marketing industry.

Belgrade Food Options for Conference Delegates

There are many great restaurants you can choose from during your conference in Belgrade, Serbia, including: Tri Šešira (Phone: +381 60 3130180), an excellent restaurant, famous for its large selection of traditional Serbian dishes; Lorenzo & Kakalamba (Phone: +381 11 3295351), offering a mixture of Italian and Southern Serbian cuisines; Marukoshi (Phone: +381 64 4794715), one of the best Japanese restaurants in the city; Radost Fina Kuhinjica (Phone: +381 61 6044445), a vegetarian restaurant serving a great selection of healthy and delicious dishes; and Restoran Le Molière (Phone: +381 11 2188171) and Na Ćošku (Phone: +381 11 3236470), two sophisticated French restaurants.

Belgrade Attractions for Convention Attendees

There are numerous high-rated tourist attractions you can visit after your conference in Belgrade, such as: the Belgrade Fortress, an ancient fortress constructed in 535 BCE; the Kalemegdan Park, an expansive park with a zoo, a historic fortress and a museum; the Church of Saint Sava, a large church constructed in a Byzantine-inspired architectural style; the Knez Mihailova Street, a pedestrian street famous for its historic buildings as well as international stores; the National Museum of Serbia, featuring large collections ancient artifacts and Italian masterpieces; and the Republic Square, a vibrant plaza located in the center of the city with an iconic statue of Prince Michael.

Conference Center Venues

Belgrade, Serbia has a large number of great conference centers and facilities, such as:

Belgrade Fair (Location: Bulevar vojvode Mišića)
Bloom Meeting House (Location: Tolstojeva)
Hotel Slavija Garni (Location: Svetog Save)
Lux Events Center (Location: Zrenjaninski Put)
Sava Centar (Location: Milentija Popovića)
Zira Hotel (Location: Ruzveltova)