Motivational Service Excellence Keynote Speaker in Bern, Switzerland

Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of Uplifting Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.


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General Information

General Information about Bern for Meeting Planners and Event Professionals

Bern, the de facto capital of Switzerland, is located in the central part of Switzerland and has a population of over 140,000. In 2010, Mercer ranked it among the top ten cities in the world for the best quality of life. Bern is an important center for technology, business, commerce, finances, and tourism, and houses the headquarters of large multinational companies such as the Swatch Group, the Galenica Group, Rehau, Feintool, Ebay and T-Systems. Bern’s Old Town has been designated by UNESCO a World Heritage Site in 1983 and the city also boasts with 114 Swiss heritage sites of national significance. Some of the most famous landmarks include the Bern Minster, Switzerland’s tallest cathedral, built in a Gothic style between 1421 and 1893, the Church of the Holy Ghost, one of the largest reformed cathedrals from the country, the Federal Palace, home to the country’s parliament and government, and the Zyytglogge, an impressive medieval clock tower. Bern is also an important educational and research center, due to its renowned universities such as the University of Bern and the University of Applied Sciences. Some of Bern’s major cultural institutions include the Swiss National Library, the Museum of Fine Arts, and the Historical Museum.

Bern as a Conference Destination

Bern is an important destination for a large number of international conferences and conventions, including: the Silicon Valley Spirit in Bern: Customer Experience Forum, one of the largest conferences about customer experience management and customer service from Switzerland; the Jazoon Tech Days, an important event focused on new technological developments; the European Conference on Electrical Engineering and Computer Science, a major venue for experts in information technologies and engineering; the Swiss Online Marketing Conference, where recent advances in online marketing are presented and discussed; and the Swiss Society of Intensive Care Medicine Symposium, an important healthcare convention organized by the IMK Institute.

Bern Food Options for Conference Delegates

There are many fantastic restaurants you can try during your conference in Bern, such as: Restaurant Harmonie (Phone: +41 31 313 11 41), Restaurant Alpenblick (Phone: +41 31 335 66 33), and Restaurant Krone Bern (Phone: +41 31 312 13 14), three of the best places where you can sample traditional Swiss cuisine; Meridiano (Phone: +41 31 339 52 45), an excellent Italian restaurant serving a large variety of delicious seasonal dishes; Gourmanderie Moléson (Phone: +41 31 311 44 63), an upscale French restaurant specializing in various gourmet dishes; and the Maharaja Palace (Phone: +41 31 382 64 64), a great all you can eat Indian restaurant.

Bern Attractions for Convention Attendees

There are many highly rated tourist attractions which you can visit after your conference in Bern. Some of the most notable ones include: the Bärengraben (the Bear Pit), a park housing a large number of brown bears; the Zyttglogge, a medieval clock tower built in the 13th century which served throughout history as a guard tower and prison; the Federal Palace of Switzerland, an imposing assembly building housing Switzerland’s government and parliament; the Rose Garden, a wonderful urban park famous for its large number of flowers and great city views; and the Einsteinhaus, a preserved flat where Albert Einstein lived at the beginning of the 20th century.

Conference Center Venues

Bern, Switzerland has a large number of great conference centers and facilities, such as:

BERNEXPO (Location: Mingerstrasse)
Festhalle Bern (Location: Papiermühlestrasse)
Hotel National AG (Location: Hirschengraben)
Hotel Novotel Bern Expo (Location: Guisanplatz)
Kursaal Bern (Location: Kornhausstrasse)
Weltpostverein Bern (Location: Weltpoststrasse)