Motivational Service Excellence Keynote Speaker in Birmingham, UK

Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of UP! Your Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.


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General Information

General Information about Birmingham for Meeting Planners and Event Professionals

With more than 24 million inhabitants, Shanghai, China is the most populated city in the world. Renowned for its iconic skyline, Shanghai includes two of the tallest buildings in the world, the Shanghai Tower and the Shanghai World Financial Center building. These skyscrapers are not only an interesting viewing point during daylight but also offer an outstanding aquatic lights-show if you walk along the Huangpu River. Architecturally, Shanghai is also famous for its Art Deco buildings represented by the Park Hotel, the Grand Theater, the Peace Hotel, or the Broadway Mansions, all constructed in the 1920s and 1930s by Western architects. The city includes one of the finest ports in the world and is one of China’s biggest economic, financial and commercial centers. Additionally, it is also one of the most important centers of progress and innovation in China, being the place where the first modern sewers and railways were constructed. Today, Shanghai includes the world’s longest metro system (365 miles) and owns the world’s fastest trains. This city has become a cultural hub for fashion, art, and design, being home to a large number of extraordinary museums, such as the China Art Museum, the largest art museum from Asia, and the Shanghai Museum.

Birmingham as a Conference Destination

Birmingham is an important center for international conventions, conferences and exhibitions, attracting 42 percent of such events in the UK. Some of the most important ones include: Customer Experience World Birmingham, Customer Experience Elevated, and Legend Customer Conference, three of the most important annual conferences on excellence in customer service; the International Technology Enabled Care Conference, an event located at the intersection between technology and healthcare; Canvas, a major venue for experts in digital design and marketing; NAHT’s Primary Conference, an important event on education; and the World Congress of Spiritualists, focused on the philosophy of spirituality.

Birmingham Food Options for Conference Delegates

There are numerous excellent restaurants you can choose from in Birmingham. If you are interested to sample traditional British dishes you should try one of the following restaurants: Simpson’s in Edgbaston (Phone: +44 121 454 3434), Purnell’s (Phone: +44 121 212 9799), Adam’s (Phone: +44 121 643 3745) or Simpson’s in Edgbaston (Phone: +44 121 454 3434). Other great restaurants with more internationally-diverse cuisines include Ristorante Caffe’ Gustami (Phone: +44 121 454 5922), one of the best Italian restaurants in the city, the Atrium and Brasserie Restaurant (Phone: +44 121 604 1010), with a large variety of European dishes, and Original Patty Men (Phone: +44 121 643 2546), an American hamburger serving the most delicious burgers.

Birmingham Attractions for Convention Attendees

Birmingham is famous for its large number of fantastic tourist attractions. Some of the most recommended ones include: the National Sea Life Center, an aquarium with over 60 displays of a large variety of marine species; the Tinktank Planetarium, an interactive science museum where you can learn everything about biology, astronomy or engineering; the Falconry Center, containing a large variety of amazing birds of prey such as eagles, hawks, falcons, and owls; and the Winterbourne Botanic Garden, a 7 acres park consisting of a great diversity of wonderful plants, as well as of buildings dating back to the Edwardian era.

Conference Center Venues

Birmingham, UK has a large number of great conference centers and facilities, such as:

Carrs Lane Church, Birmingham (Location: Carrs Lane)
Conference Aston (Location: Aston Street)
De Vere Venues Colmore Gate (Location: Colmore Row)
International Convention Center, Birmingham International Convention Center (Location: Broad Street)
The Birmingham Conference and Events Center (Location: Hill Street)
The Priory Rooms Meeting and Conference Center (Location: Bull Street)