Motivational Service Excellence Keynote Speaker in Dubai, UAE

Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of UP! Your Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.


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General Information

General Information about Dubai for Meeting Planners and Event Professionals

Dubai is the biggest and most populous city in the United Arab Emirates, renowned for its luxurious shops and hotels, ultra-modern architecture consisting of a large number of skyscrapers, and vibrant nightlife. It is highly multicultural and one of the most rapidly growing cities in the world. Besides the fact that salaries are very high, in Dubai you don’t even have to pay income taxes, feature which makes the city an important attraction not only for tourists but also for people interested to find jobs. Although Dubai’s initial growth was fueled by the oil industry, nowadays only 5% of its revenue depends on oil production and commerce, the rest coming from finances, real estate, tourism and aviation. Dubai boasts with some of the most luxurious hotels in the world, including the extraordinary Burj Al-Arab Hotel. It is also famous for its skyscrapers, including the 830 metres high Burj Khalifa, which can be seen from 95 km away. Additionally, Dubai has the largest indoor mall in the world, the tallest hotel, the biggest aquarium and automated fountain, the largest indoor ski-park and the longest automated rail network. Moreover, its wonderful beaches and parks also attract millions of tourists.

Dubai as a Conference Destination

Dubai is a major international venue for a large variety of conferences, conventions, summits and forums.
Some of the most important events include: the Customer Service Excellence, an event organized by EuroMaTech focused on the relationship between price, quality and value in the customer service industry; the Customer Experience Week Middle East, a series of events about strategies for empathizing, delighting and empowering customers; the Cityscape Exhibition and Conference, one of the largest real estate events in the world, attracting over 300 exhibitors from 25 countries; the Annual Middle East Banking Innovation Summit, the largest meeting of banking industry seniors in the region; and the HOSTAPP Summit, a technology conference focused on developments in mobile applications.

Dubai Food Options for Conference Delegates

There are various fabulous restaurants you could try while attending a business conference in Dubai. Some of the most important ones include: Indego by Vineet (Phone: +971 4 317 6000), considered the best Indian restaurant in Dubai; Pai Thai (Phone: +971 4 432 3232), offering a large variety of delicious Thai food; Armani (Phone: +971 4 888 3666), Social by Heinz Beck (+971 4 818 2222), Quattro Passi Ristorante (Phone: +971 4 455 9989), three great authentic Italian restaurants; Celebrities (Phone: +971 4 399 9999), an upscale French locale; JW’s Steakhouse (Phone: +971 4 262 4444), an American grill and steakhouse; and Mythos Kouzina & Grill (Phone: +971 4 399 8166), a Greek tavern serving some of the most amazing traditional Greek dishes.

Dubai Attractions for Convention Attendees

Dubai has many highly rated tourist attractions that you could visit after your conference. Here are some of the most renowned ones: the imposing skyscraper Burj Khalifa, the tallest building in the world; the Mall of the Emirates, an enormous retail complex with international luxury shops, a multi-screen cinema and a ski center; the Dubai Museum, the perfect place to learn more about UEA’s history through its vast collection of artworks dating back to 3,000 BCE; Palm Jumeirah, an archipelago famous for its luxurious hotels, restaurants, bars and nightclubs; and the Al Fahidi Fort, the oldest building in the city, dating from 1787.

Conference Center Venues

Dubai, UAE has a large number of great conference centers and facilities, such as:

Dubai International Convention & Exhibition Center (Location: Sheikh Zayed Road)
Dubai World Trade Center (Location: Sheikh Zayed Road)
Fairmont Hotel Dubai (Location: Sheikh Zayed Road)
JW Marriott Marquis Hotel Dubai (Location: Sheikh Zayed Road)
Sofitel Dubai Downtown (Location: Sheikh Zayed Road)
Zaabeel Convention Center (Location: 2nd Za’abeel Road)