Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of Uplifting Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.

Düsseldorf is the capital and the second most populated city (after Cologne) of the German state of North Rhine-Westphalia, with a population of over 600,000. In 2012, Düsseldorf was ranked the sixth most livable city in the world in the Mercer’s Quality of Living Survey. It is a major international financial, economic and business center, famous for its telecommunications sector, represented by large companies such as D2 Vodafone, E-Plus, Huawei, Nokia, Ericsson, NTT and GTS. Other important industries include advertising (with companies such as BBDO Group, Publicis, Ogilvy & Mather, and Hakuhodo), automobile manufacturing (Daimler AG), electricity (Uniper), fashion (Esprit Holdings and Peek & Cloppenburg) and cosmetics (L’Oréal Germany). Düsseldorf is renowned for hosting the Rhenish Carnival, the third largest carnival in Germany, after those in Cologne and Mainz. The city is also a major cultural center with its famous opera houses, theaters, and museums including the Deutsche Oper am Rhein, the Düsseldorfer Schauspielhaus, the Goethe Museum and the Museum Kunst Palast. Additionally, it is one of Germany’s most important educational centers, home to universities like the Heinrich Heine University, the Hochschule Düsseldorf, the Kunstakademie Düsseldorf, as well as to international schools such as the International School of Düsseldorf, the Lycée français de Düsseldorf and the Japanische Internationale Schule in Düsseldorf.

Düsseldorf as a Conference Destination

Düsseldorf is an important destination for many international conferences and conventions. Some of the most famous ones include: the Customs Compliance in Europe Conference, a major venue for European trade and custom compliance professionals; EuroCIS: the Leading Trade Fair for Retail Technology, a large conference and exhibition about technological developments in various fields; the Energy Storage Europe, an important trade fair and conference focused on renewable energy; Neocom, one of the best conferences on e-commerce from Germany; the International Quality Summit and Best Practices (IQS), an event promoting international corporate best practices; and the Sports Business Summit, a meeting point for international leaders in sports business.

Düsseldorf Food Options for Conference Delegates

There are numerous fantastic restaurants you can try during your conference in Düsseldorf, such as: Vossen by Alex (Phone: +49 211 371443), Hausmann’s Düsseldorf (Phone: +49 211 26101210) and Im Goldenen Kessel (Phone: +49 211 326007), three excellent restaurants where you can sample authentic German cuisine; Askitis (Phone: +49 211 6020713), one of the best Greek restaurants in Düsseldorf; Le Flair (Phone: +49 211 51455688), a charming French restaurant; Ristorante La Casetta (Phone: +49 211 24837000), a cosy restaurant famous for its traditional Italian dishes; and YOSHI by Nagaya (Phone: +49 211 86043060), serving a large variety of Japanese dishes.

Düsseldorf Attractions for Convention Attendees

There are many highly rated tourist attractions to visit after your conference in Düsseldorf. Some of the most famous ones include: the Altstadt, Düsseldorf’s old town, renowned for its numerous chic bars, dance clubs and restaurants; the Königsallee, a city boulevard located along a landscaped canal and featuring luxurious retail stores and fashion showrooms; the Rheinturm, a 240 meters observation and telecommunication tower with a revolving restaurant on the top; the Schloss Benrath, an 18th century palace built in a Baroque style and currently hosting a museum; and the Museum Kunstpalast, a large museum of fine and decorative arts containing several masterpieces by Rubens.

Conference Center Venues

Düsseldorf, Germany has a large number of great conference centers and facilities, such as:

B1 (Location: Josef-Gockeln-Straße)
CCD Congress Center Düsseldorf (Location: Stockumer Kirchstraße)
Conference Center Herzogterrassen in Düsseldorf (Location: Herzogstraße)
Messe Düsseldorf (Location: Arena-Straße)
Tagungs- und Konferenzräume Roßstraße (Location: Roßstraße)
Wöllhaf Konferenzzentrum (Location: Flughafen Terminal A)