Motivational Service Excellence Keynote Speaker in Hamburg, Germany

Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of UP! Your Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.


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General Information

General Information about Hamburg for Meeting Planners and Event Professionals

Hamburg is a large port city in Northern Germany, situated on the river Elbe. With a population of over 1.8 million, it is the second largest city in Germany, after Berlin. It is a major financial and economic center, hosting the oldest stock exchange from Germany, the Hamburg Stock Exchange, and the oldest merchant bank from the world, the Berenberg Bank. Hamburg is also famous for its media industry, being home to some of Germany’s most renowned newspapers such as Der Spiegel, Die Zeit, and Financial Times Deutschland, as well as to prestigious publishing houses like Axel Springer AG, Bauer Media Group and Gruner + Jahr. Some of the most famous multinational companies located in Hamburg include Airbus, Unilever, Beiersdorf, Aurubis and Blohm + Voss. The city is also a major cultural center, home to large museums such as Kunsthalle Hamburg, the Museum for Art and Industry, the House of Photography and the International Maritime Museum, and to other cultural institutions including the Hamburg State Opera, the Thalia Theater and the English Theater of Hamburg. Additionally, world-leading universities such as the University of Hamburg, the Hamburg University of Applied Sciences and the Hamburg School of Business Administration, are located here.

Hamburg as a Conference Destination

Hamburg is a major hub for international conferences and conventions, including: the NEXT Conference, a major event discussing the impact of digital trends on human behavior; the Hamburg Aviation Conference: Think Future, Germany’s largest conference about the aviation industry; the International Conference on Internet Technologies and Society (ICITS) and the International Conference on Science Technology and Management (ICSTM), two of the most important venues for experts in science, technology and management; the Storage and Data Analytics Technology Conference, another major event focused on new trends in information technologies; and the Post-Expo Conference and Exhibition, where the latest innovations in postal services are exhibited and discussed.

Hamburg Food Options for Conference Delegates

Here are some of the best restaurants you can try during your conference in Hamburg: Restaurant Holstenhof (Phone: +49 40 7399428), a sumptuous restaurant serving authentic German dishes; Philipps (Phone: +49 40 63735108), another upscale but cozy restaurant offering a large variety of traditional German dishes; Caramba Especial (Phone: +49 40 70383999), one of the best Portuguese restaurants in the city; Restaurante Español Picasso (Phone: +49 40 326548), serving an amazing selection of Spanish dishes; the ASHOKA Indisches Restaurant (Phone: +49 40 312834), a great place to experience Indian cuisine; and the Vegan Eagle (Phone: +49 40 28478767), Hamburg’s most famous vegan restaurant.

Hamburg Attractions for Convention Attendees

There are many highly rated tourist attractions you can explore after your conference in Hamburg. Some of the most important ones include: the Elbphilharmonie, a modern concert hall and Hamburg’s tallest building (108 meters); the Reeperbahn, a vibrant entertainment district famous for its nightlife; the Port of Hamburg, Germany’s largest port, named the country’s ‘gateway to the world;’ St. Michael’s Church, a beautiful Lutheran church with a Baroque spire; the Hamburg City Hall, a Neo-Renaissance town hall renowned for its opulent rooms and vaulted hallways; and the Kunsthalle Hamburg, a large three-buildings museum, home to artworks ranging from medieval altarpieces to contemporary paintings and photography.

Conference Center Venues

Hamburg, Germany has a large number of great conference centers and facilities, such as:

Berliner Bogen Conference Center (Location: Anckelmannspl.)
Congress Center Hamburg (Location: Am Dammtor / Marseiller Straße)
Hamburg GmbH Rental & Event (Location: Mexikoring)
Hamburg Messe (Location: Messeplatz)
KAI 10 – The floating experience (Amsinckstraße)
Mövenpick Meet & Dine Conference Center Hamburg (Location: Flughafenstraße)