Motivational Service Excellence Keynote Speaker in Helsinki, Finland

Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of UP! Your Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.


SonyHewlett-PackardSingapore AirlinesupsHiltonMicrosoftToyotaWipro

General Information

General Information about Helsinki for Meeting Planners and Event Professionals

Helsinki, the capital of Finland, is located on a beautiful Finnish peninsula in the southern part of the country. Although it is the most populated municipality of Finland, Helsinki is still one of the European capital cities with the smallest number of inhabitants, approximately 630,000. Nevertheless, it is Finland’s most important financial, commercial, cultural and educational center. Helsinki is home to eight universities and six science and technology parks. Around 70% of foreign enterprises operating in Finland have their headquarters in here. Elected as the World Design Capital in 2012, Helsinki is recognized as one of the cities using innovative design in many areas including economics, culture, and urban development. With about one third of its territory covered by green areas, Helsinki is one of the greenest capitals in the world. Its central avenue, Mannerheimintie, is surrounded by national and international institutions including the Parliament House, the National Museum, the Kiasma modern art museum, the Finlandia Hall, the Helsinki Opera House, and the Swedish Theater. The Uspenski Cathedral, located on the Katajanokka Hill, is the largest Orthodox church in Western Europe. Regardless of the fact that it is the world’s coldest capital, Helsinki’s beautiful archipelago, consisting of approximately 330 islands, entices thousands of visitors every year.

Helsinki as a Conference Destination

Each year Helsinki hosts many interesting conventions, conferences and summits. Among the most important events in the field of Customer Relations is the bi-annual Customer Service Conference, bringing together experts in the field of customer service and experience from all over the world. The LOGY Conference and the Nordic Business Forum are two important annual events focusing on business management and related issues. Other famous events include the Helsinki Design Week, a series of meetings dealing with the latest innovations in design, and the Eureka Innovation Days, a two-day annual event focusing on smart products and creative ideas.

Helsinki Food Options for Conference Delegates

Helsinki has a large number of amazing restaurants to try during your business conference breaks. If you want to taste some of the most special Finnish recipes, we would suggest you to book a table at the Savoy Restaurant (Phone: +358 9 61285300) or Muru Restaurant (Phone: +358 300 472335). Great local and international food can also be experienced at one of the many Ravintola branches in the city, such as the Ravintola Olo (Phone: +358 10 3206250). The best international cuisine is served at the Japanese Sushi restaurant Wagocoro (Phone: +358 40 0299415), the traditional Chinese New Bamboo Center (Phone: +358 50 4129073) or the Italian restaurant Toca (Phone: +358 44 2379922).

Helsinki Attractions for Convention Attendees

If you have some free time after attending a business conference in Helsinki, Finland, you need to visit some of the city’s beautiful landmarks. Right in the center of the city you can find the Market Square, an iconic harbor-side central market offering food, handcrafts and coffee all year long from 8 AM to 4 PM. If you want to see some of Finland’s great museums, make sure to visit the Ateneum National Museum of Art or the Natural History Museum of Helsinki, which also includes a botanic garden. A special attraction for music lovers is the Sibelius Park and Monument designed by Eila Hiltunen and dedicated to the famous Finnish composer Jean Sibelius.

Conference Center Venues

Helsinki, Finland has a large number of great conference centers and facilities, such as:

Finlandia Hall (Location: Mannerheimintie Street)
Helsinki Congress Paasitorni (Location: Paasivuorenkatu Street)
Hilton Helsinki Kalastajatorppa (Location: Kalastajatorpantie Street)
Meeting Park FORUM (Location: Mannerheimintie Street)
Scandic Marina Congress Center (Location: Katajanokanlaituri Street)
Taitotalo Kongressikeskus (Location: Valimotie Street)