Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of Uplifting Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.

With a population of over 8 million, London, England’s capital, is the largest city in UK and Europe. It is a highly international and cosmopolitan city, its residents coming from a large number of nations and communities, such as Indian, Pakistani, Chinese, German, Arab, Caribbean, Greek and Nigerian. It consists of two cities, the City of London and the City of Westminster, both forming the Greater London region. London is the most important financial center of the world and the most visited city on the globe. It has the largest number of higher education institutions in Europe (43), including renowned universities and colleges such as the University of London, the London School of Economics, the London School of Business and Finance, the Imperial College London, King’s College London, and the University of West London. Some of the city’s most important landmarks include the Tower of London, the Palace of Westminster and Westminster Abbey, the Key Gardens, St. Margaret’s Church (all designated as World Heritage Sites), St. Paul’s Cathedral, the Piccadilly Circus, the London Eye, Trafalgar’s Square and the Tower Bridge. It is also famous for its museums, such as the Tate Modern Museum, the National Gallery and the British Museum.

London as a Conference Destination

London is a world-leading destination for a large number of international conferences, conventions, and summits. Some of the most important events include: the Gartner Customer Experience & Technologies Summit, the Customer Service and Experience Summit Europe and the Annual Customer Experience for Financial Services Conference, three of the world’s largest venues for experts in customer service and customer experience and satisfaction; the Chatham House London Conference, an event addressing current global changes; the Language Show, a series of lectures and exhibition dedicated to language teachers and learners; and the Bond Annual Conference and Awards, the largest conference on international development from Europe.

London Food Options for Conference Delegates

While attending a conference in London, there are various local restaurants you should experience, including: Fishers (Phone: +44 20 7371 5555), one of the most renowned fish-and-chips restaurants, open since 1982; the Green Pea (Phone: +44 20 8858 9319), a cozy restaurant serving traditional British food; Marianne (Phone: +44 20 3675 7750), a sophisticated modern European restaurant; Benares (Phone: +44 20 7629 8886), a stylish restaurant serving both Indian and British dishes; the Peninsula (Phone: +44 20 8463 6868), a restaurant famous for its fish, meats, and salads; and London Shell Co. (Phone: +44 7818 666005), where you can sample amazing seafood while taking a trip along the historical Regent’s Canal in Central London.

London Attractions for Convention Attendees

There are an enormous number of highly rated tourist attractions you could visit after your conference in London. Some of the most famous ones include: the British Museum, a public institution dedicated history, culture and the arts, hosting a large variety of global antiquities including ancient Greek sculptures and Egyptian mummies; St. Paul’s Cathedral, one of the most beautiful buildings in the city; Trafalgar Square, a public square in Central London containing fountains with lions sculptures and the imposing Nelson’s column; the Big Ben, the world’s largest chiming clock; and the Buckingham Palace, the residence of the Queen of England.

Conference Center Venues

London, UK has a large number of great conference centers and facilities, such as:

Cavendish Conference Center (Location: Duchess Mews, Marylebone)
Congress Centre Congress Center (Location: Great Russell Street)
Hallam Conference Center (Location: Hallam Street)
Mermaid Theatre (Location: Puddle Dock)
Park Crescent Conference Centre (Location: Great Portland Street)
99 City Road Conference Centre (Location: 99 City Road)