Motivational Service Excellence Keynote Speaker in Milan, Italy

Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of UP! Your Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.


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General Information

General Information about Milan for Meeting Planners and Event Professionals

Milan, the capital city of Lombardy, a region from northern Italy, is the second most populous city (after Rome) and is considered the economic and business capital of the country. It is one the world’s leading hubs for finances, commerce, fashion, design, education and research, healthcare, tourism and the arts. Milan has a thriving business district, home to the Italian Stock Exchange and the headquarters of renowned Italian and multinational companies such as Google, Yahoo, Altavista, Virgilio and Lycos. The city is also famous for its advertisement and media institutions, including Sky Italia, RAI and Mediaset, as well as for its publishing houses like Feltrinelli and Mondadori. Some of the most important landmarks include the Scala Theater, one of the largest opera and ballet theaters in the world, the Gothic Milan Cathedral and the Santa Maria delle Grazie convent, two amazing historic churches, as well as various museums such as the Brera Art Gallery, home to one of the richest collections of Italian art in Europe, and the National Museum of Science and Technology, where the scientific works of the great artist and inventor Leonardo Da Vinci are located. Milan is also considered the design and fashion capital of the globe, hosting numerous international events and fairs, such as the Milan Furniture Fair and the Milan Fashion Week.

Milan as a Conference Destination

Milan is one of Italy’s major hubs for international conferences, conventions, summits and expos. Some of the most important ones include: the Search and Social Media Conference & Expo and the Social Media Week, two major events focused on social media, marketing, technology, and data analytics; the Codemotion Milan, EXPLORE: the Future of Work, and the ServDev Conference, three of the largest conferences focused on computer programming and information technology; and the SAS Forum Milan, where more than 2,000 participants discuss issues related to analytics, machine learning, artificial intelligence, digital and customer experience and satisfaction, risk transformation and fraud.

Milan Food Options for Conference Delegates

Milan is world-famous for its variety of upscale restaurants. Here are a few you should not definitely not miss: the Ristorante VUN Andrea Aprea (Phone: +39 02 8821 1234), Contraste (Phone: +39 02 4953 6597) and Seta (Phone: +39 02 8731 8897), considered the best ones in Milan and awarded with two Michelin stars; Ristorante Sadler (Phone: +39 02 5810 4451) and Ristorante Il Delfino (Phone: +39 02 266 5427), where you can sample the most amazing seafood dishes; the Sapori Solari Restaurant (Phone: +39 02 3651 0020), famous for its selection of cold cuts and cured meats; and Iyo (Phone: +39 02 4547 6898), a stylish Japanese restaurant.

Milan Attractions for Convention Attendees

Here is a list of some of Milan’s best tourist attractions which you could visit after your conference: the Milan Cathedral, one of the most impressive Gothic constructions on the globe, built between 1386 and 1418; the Sforza Castle, a Medieval-Renaissance fortress currently housing historical and art museums with renowned artworks of Michelangelo and Da Vinci; the Scala Theatre, an 18th century lavish theatre and opera house; the Vittorio Emanuele II Gallery, one of the oldest shopping malls in the world, built in late 19th century and famous for its amazing architecture and high-class shops; and the Brera Museum, featuring Medieval and Renaissance art from northern Italy.

Conference Center Venues

Milan, Italy has a large number of great conference centers and facilities, such as:

Hotel Principe di Savoia, Dorchester Collection (Location: Piazza della Repubblica)
Giureconsulti Palace (Location: Piazza dei Mercanti)
Metropol Convention Center (Location: Viale Piave)
NH Milano Congress Center (Location: Strada 2A, Asiago, MI)
MiCo – Milano Congressi (Location: Piazzale Carlo Magno)
Sheraton Milan Malpensa Airport Hotel & Conference Centre (Location: Malpensa Terminal 1)