Motivational Service Excellence Keynote Speaker in Moscow, Russia

Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of UP! Your Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.


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General Information

General Information about Moscow for Meeting Planners and Event Professionals

Moscow, Russia’s capital, is the most populated city in the country (13.2 million inhabitants) and the largest one in Europe (with an area of 2,511 sq. km). It is a major economic, financial, commercial, scientific, political and cultural center in Russia and Eastern Europe and one of the most expensive cities in the world. Nevertheless, according to Forbes Magazine, it is also the city with the largest number of billionaires in the world (84). It hosts the headquarters of major national and multinational companies, including Gazprom, Rostelecom, MegaFon, Rambler & Co., Yota, Beeline and Kaspersky Lab. Although Moscow has a beautiful historical center, filled with churches, palaces and monuments, it is also a very modern city with a large number of skyscrapers and a complex network of public transportation. Some of the city’s most renowned landmarks include: the Russian State Library, the largest library in Europe and the second largest in the world (after the Library of Congress), founded in 1862; the Kremlin, the largest medieval fortress on the globe and currently the seat of Russia’s president and government; and magnificent churches such as St. Basil’s Cathedral, the Cathedral of Christ the Savior and the Seven Sisters, and the Church of the Ascension at Kolomenskoye.

Moscow as a Conference Destination

Moscow is a major hub for international conferences and conventions. Some of the most important events taking place here include: the Moscow Refining, Gas & Petrochemicals Week and the International Conference on the Modernization of Oil and Gas Refinery, two events focused on developments in the petroleum and gas industries; the Big Data Moscow, the International Conference Data Center, and the Internet of Things Moscow, three conferences about data bases and information technologies; the SWIFT Business Forum Moscow, a venue for international experts in cyber-security; and the Fashion Retail Russia, a biennial fair where the latest trends in fashion are presented.

Moscow Food Options for Conference Delegates

There are many amazing restaurants you should visit while attending a conference in Moscow. Here is a list of suggestions: Chemodan (Phone: +7 495 695-38-19), famous all around the country for its fantastic Siberian cuisine; Grand Cafe Dr. Jhivago (Phone: +7 499 922-01-00) and Cafe Pushkin (Phone: +7 495 739-00-33), other two well-known Russian restaurants; the Wine and Crab Restaurant (Phone: +7 495 621-73-29), the best seafood place in the city; AQ Kitchen (Phone: +7 499 393-32-24), offering a large variety of seafood, beef and Asian dishes; and Pinzeria by Bontempi (Phone: +7 499 678-30-09), a stylish Italian restaurant.

Moscow Attractions for Convention Attendees

Moscow is a city rich in highly rated landmarks and tourist attractions. Some of the most famous ones include: the Kremlin, home to the president of Russia and one of Moscow’s oldest constructions; the Red Square, where the Kremlin, the 16th century St. Basil’s Cathedral and Lenin’s mausoleum are located; the Novodevichy Convent, a monastery built in 1520, renowned for its five-domed cathedral and ornate bell tower; the Bolshoi Theatre, the city’s most important opera and ballet theatre; the Kuskovo Estate, built in the 18th century and including a big park, many ponds and a wonderful palace; and the Pushkin Museum, featuring various collections of antiquities, paintings and sculptures.

Conference Center Venues

Moscow, Russia has a large number of great conference centers and facilities, such as:

Hampton by Hilton Moscow Strogino (Location: Kulakova Street)
Hilton Garden Inn Moscow New Riga (Location: Kostrovo Village)
Moscow GostinyDvor (Location: UlitsaIl’inka Street)
Moscow International House of Music (Location: Kosmodamianskaya Emb.)
Sokolniki Exhibition and Convention Centre (Location: LuchevoyProsek Street)
Volynskoe Congress Park (Location: Starovolynskaya Street)