Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of Uplifting Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.

New Delhi, the capital of India, is located on the banks of the Yamuna River, and has a population of over 11 million, being the second largest city in India after Mumbai. It is the seat of the three branches of the Indian government and a major commercial, financial, political, cultural, and tourist center. Its main industries are represented by telecommunications, information technology and tourism. Large parts of the city were planned by the British architects Edwin Lutyens and Herbert Baker and were constructed during British colonial period. New Delhi is a highly cosmopolitan, multicultural and multi-religious city, with three official languages (Hindi, Urdu and Punjabi) and various religious affiliations, including Hinduism, Islam, Sikhism, Jainism, Christianity and Buddhism. It is famous for its yearly festivals celebrating Independence Day, Republic Day or Mahatma Gandhi’s birthday, as well as for its Hindu and Muslim religious festivities such as Diwali (the Festival of Light), Shivaratri, Durga Puja, Mahavir Jayanti, Teej, Guru Nanak Jayanti, Holi, Lohri, Raksha Bandhan, Eidul-Adha and Eidul-Fitr. New Delhi is considered India’s most important cultural center, and is home to many beautiful museums such as National Gallery of Modern Art, the National Museum of Natural History, the Indira Gandhi Memorial Museum, the National Rail Museum, the Supreme Court of India Museum, and the Nehru Planetarium.

New Delhi as a Conference Destination

New Delhi is India’s most important center for international conferences and conventions, such as: the Marketing Talk, the ICC – CRMAA Customer Strategies Summit (CSS), and the Service Quality Excellence Summit, three major events focused on customer service excellence and customer experience; the India Solar Week, the largest conference in India about the solar energy industry, gathering decision makers, project developers, service providers and equipment manufacturers; the Legal Tech Fair, a conference and exhibition focused on innovation and technology in the legal domain; the Global Triumph Foundation Education Summit, a venue for a large number of experts in the field of education.

New Delhi Food Options for Conference Delegates

Here are some of the most famous restaurants you can find in New Delhi: the Indian Accent Restaurant (Phone: +91 98711 17968), Bukhara (Phone: +91 11 4621 5124) and the ITC Maurya Restaurant (Phone: +91 11 2611 2233), three of the best places in New Delhi where you can eat traditional Indian food; the Neung Roi Restaurant (Phone: +91 11 2677 9191) and the Ziu Restaurant (Phone: +91 11 2618 0711), renowned for their delicious Thai dishes; the Akira Back Restaurant (Phone: +91 11 4521 2125), an amazing Japanese restaurant; and San Gimignano Restaurant (Phone: +91 11 4111 6608), serving a large variety of classic Italian dishes.

New Delhi Attractions for Convention Attendees

There are many highly rated tourist attractions you can visit after your conference in New Delhi. Here are some of the most famous ones: the India Gate, an imposing 1920s arch build in the style of the French Triumph Arch commemorating Indian soldiers killed in World War I; the Lotus Temple, a religious site founded in 1986 and open to all religions; the Red Fort, a large sandstone fort built during the Mughal Empire and recently voted as an UNESCO World Heritage Site; and the National Zoological Park Delhi, housing 130 species of animals including white tigers, elephants and rhinoceros.

Conference Center Venues

New Delhi, India has a large number of great conference centers and facilities, such as:

India International Center (Location: Max Mueller Marg, Lodhi Gardens)
India Habitat Center (Location: Lodhi Road)
JNU Convention Center (Location: New Mehrauli Road)
NCUI Auditorium & Convention Center (Location: August Kranti Marg)
NDMC Convention Center (Location: Sansad Marg, Connaught Place)
Shri All India Swetamber Sthanakwasi Jain Conference (Location: Shaheed Bhagat Singh Marg)