Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of Uplifting Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.

Ottawa is the capital and fourth largest city of Canada, with a population of over 960,000. It is located in the south-eastern Ontario on the south bank of the Ottawa River, and is an important financial, commercial, educational, political and cultural center. Ottawa has the highest standard of living and the lowest unemployment rates in Canada. The city’s most important economic sectors are public service, high-tech industry, healthcare and tourism. Many Canadian federal institutions are headquartered here, including the Department of National Defense and the Canadian Armed Forces. Moreover, Ottawa hosts the headquarters of major corporations, such as Nortel, Corel, Cognos, Halogen Software, Shopify, Nokia, Adobe Systems, IBM, Hewlett-Packard and Bell Canada. The city is also an important educational and research center, home to top level universities and colleges like the University of Ottawa, the Carleton University or the Algonquin College. Ottawa is famous for its cultural scene too, represented by festivals such as the Winterlude (Canada’s largest festival), the Bluesfest, the Ottawa International Jazz Festival, the Canadian Tulip Festival and the Folk Music Festival, as well as by renowned museums including the National Gallery of Canada, the Canadian War Museum, and the Canadian Museum of History (Canada’s most visited museum).

Ottawa as a Conference Destination

Ottawa is an important center for a large variety of international conferences and conventions. Some of the most notable ones include: the RIDE Conference (the Future of Tech Comm), an excellent conference on technology and customer experience management; the IoT613 Conference, Ottawa’s first event about the Internet of Things; the Mari-tech Conference and Exhibition, a major event focused on developments in marine engineering; the Genesis Future Summit: Innovate Your Future, a major event dedicated to technological innovation, marketing trends and entrepreneurial leadership; and the Instagram Marketing Conference, an important meeting point for national and international specialists in digital marketing.

Ottawa Food Options for Conference Delegates

There are many excellent restaurants you can visit during your conference in Ottawa, such as: Allium (Phone: +1 613-792-1313), a sophisticated restaurant where you can experience local Canadian cuisine; Fraser Café (Phone: +1 613-749-1444), another upscale restaurant serving a large variety of international dishes; Atelier (Phone: +1 613-321-3537), a high-end French fusion restaurant specializing in molecular gastronomy; Town (Phone: +1 613-695-8696), a modern Italian restaurant; Fairouz (Phone: +1 613-422-7700), an upscale locale serving Middle Eastern dishes; the Green Door Restaurant (Phone: +1 613-234-9597), one of the best vegetarian restaurants in the city; and Coconut Lagoon (Phone: +1 613-742-4444), a great Indian restaurant.

Ottawa Attractions for Convention Attendees

There are many highly rated tourist attractions that you can visit after your conference in Ottawa, Canada. Some of the most famous ones include: the Rideau Canal, a 202 km waterway connecting Ottawa to Lake Ontario and the St. Lawrence River; the Parliament Hill, a large Neo-Gothic building complex which is home to Canada’s parliament; the ByWard Market, a vibrant collection of outdoor markets, stores, restaurants and bars; the Canadian Museum of History, featuring a large collection of exhibits about Canada’s history and heritage; and the Peace Tower, an iconic neo-Gothic clock tower located on the central axis of the Parliament buildings.

Conference Center Venues

Ottawa, Canada has a large number of great conference centers and facilities, such as:

Centurion Conference & Event Center (Location: Colonnade Rd.)
Infinity Convention Centre (Location: Gibford Dr.)
Ottawa Conference and Event Centre (Location: Coventry Rd.)
Sala San Marco Event & Conference Centre (Location: Preston St.)
Shaw Centre (Location: Colonel By Dr.)
TCC Canada (Location: Laurier Ave.)