Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of Uplifting Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.

Prague is the capital and largest city of the Czech Republic, with over 1.3 million inhabitants. It is an important economic, political and cultural hub of Central Europe and the fifth most visited city in the entire Europe. During the 1990s, Prague’s economic structure has largely shifted from industry to the service sector, although industry still plays a significant role in key areas such as pharmaceuticals, food processing, printing, manufacturing, computer technology and electrical engineering. The service sector is represented by commercial and financial services, trading, hospitality and public administration. Prague is the seat of some of the most important institutions from Czech Republic, including the Government, the Parliament, several ministries, the Czech National Bank, the Czech Television and the Academy of Sciences of the Czech Republic. Its varied collection of architecture, mixing styles as diverse as Romanesque, Gothic, Baroque, Renaissance, Rococo, Art Nouveau and Cubist, makes the city a major tourist attraction. Some of its most important landmarks include the Old Town, designated by UNESCO a World Heritage Site, the Prague Castle and the Charles Square. Additionally, Prague is also a notable cultural center, home to museums such as the National Museum, the Museum of Decorative Arts and the Jewish Museum.

Czech Republic as a Conference Destination

Prague is a major center for international conferences and conventions. Some of the most important ones include: the Banking Operations Forum, one of the largest banking conventions from Prague; the Retail Summit, an excellent event focused on customer service strategies and customer experience management; the Customer Experience Management in Telecoms Europe, a major conference about ways of improving customer experience in the telecommunications industry; the Prague International Health Summit, a meeting point for a large number of medical experts from Czech Republic and abroad; and the UAV Technology Conference, an event focused on the impact of technological developments on the armed forces.

Czech Republic Food Options for Conference Delegates

There are many excellent restaurants you can choose from during your conference in Prague, including: U Modré Kachničky (Phone: +420 257 320 308), U Parlamentu (Phone: +420 721 415 747) and Old Prague (Phone: +420 224 829 048), three of the best restaurants where you can try traditional Czech cuisine; V Zátiší (Phone: +420 222 221 155), a luxurious restaurant with Czech and Indian influences; Bellevue (Phone: +420 222 221 443), a stylish locale specializing in Modern European cuisine; Vegan’s Prague (Phone: +420 735 171 313), an amazing vegan restaurant; and La Finestra (Phone: +420 222 325 325), a cozy Italian restaurant.

Czech Republic Attractions for Convention Attendees

Here are some of the most important tourist attractions that you can visit after your conference in Prague: the Prague Castle, a large castle complex dating back to the 9 th century and featuring buildings constructed in Roman, Gothic and modern styles; the Charles Bridge, an iconic 14 th century stone bridge connecting Prague’s Old and New Towns; the Old Town, a vibrant cobblestoned district with various attractions including the Astronomical Clock, the Church of Our Lady Before Týn, the Rudolfinum Concert Hall and the Estates Theatre; and the St. Vitus Cathedral, a Gothic cathedral celebrating the saints Vitus, Adalbert and Wenceslaus.

Conference Center Venues

Prague, Czech Republic has a large number of great conference centers and facilities, such as:

Hilton Prague Old Town (Location: V Celnici)
Prague Congress Center (Location: Května 1640/65)
Prague Marriott Hotel (Location: V Celnici)
Radisson Blu Alcron Hotel Prague (Location: Stepanska)
Vienna House Andel’s Prague (Location: Stroupeznickeho)
Vienna House Diplomat Prague (Location: Evropska)