Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of Uplifting Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.

Zürich is the largest city in Switzerland, with a population of 1.8 million in the metropolitan area. It is a leading global city and one of the world’s most important financial and economic centers. Its most important industries include the service industry (with over 75% of workers employed there), the machine and textile industries, and tourism. The city hosts the headquarters of several major national and international banks and corporations, such as the Swiss Stock Exchange (established in 1877), Credit Suisse, Swiss Re, Zürich Financial Services, UBS and ABB. Zürich is also an important center for education and research, famous for top level universities and colleges like the Swiss Federal Institute of Technology (ETH Zürich), the University of Zürich, the Zürich University of Applied Sciences, and European Institute of Innovation and Technology. Some of its most well-known landmarks include the Grossmünster Church, the St. Peter Church, the Botanical, Zoological and Japanese Gardens, as well as the world-famous Lake Zürich and the prehistoric pile dwellings around Zürichsee (designated by UNESCO a World Heritage Site). Zürich is also renowned for its cultural scene, represented by annual festivals such as the Zürich Film Festival and the Street Festival (one of the world’s largest techno and dance festivals), and by museums like the Swiss National Museum and the Kunsthaus.

Zürich as a Conference Destination

Zürich is a major center for international conferences and conventions. Some of the most important events located here include: the International Conference on Big Data Computing, Applications and Technologies, one of Switzerland’s largest information technology conference; the Security Interest Group Switzerland (SIGS) Technology Conference, another major, two-day event focused on the latest technological developments; the International Conference on Marketing, Tourism & Hospitality, a meeting point for Swiss and international leaders from the marketing and tourism industries; and the European Conference on Behaviour and Energy Efficiency (ECBEE), a conference aiming to facilitate the exchange of knowledge and ideas regarding sustainable energy in constructions and transportation.

Zürich Food Options for Conference Delegates

Here are some of the best restaurants you can try during your conference in Zürich: Lindenhofkeller (Phone: +41 44 211 70 71), an elegant restaurant where you can sample traditional Swiss cuisine; Kronenhalle (Phone: +41 44 262 99 00), a century-old restaurant famous for its gourmet regional dishes; Hiltl Restaurant (Phone: +41 44 227 70 00), one of the best vegetarian restaurants in the city; Da Angela (Phone: +41 44 492 29 31), an excellent Italian restaurant; Mesa (Phone: +41 43 321 75 75), renowned for its creative European cuisine and large wine selection; and Kokoro (Phone: +41 44 241 37 37), a highly rated Japanese restaurant.

Zürich Attractions for Convention Attendees

There are a large number of high-rated tourist attractions you can visit after your conference in Zürich, including: the Grossmünster Church, a twin-towered Romanesque cathedral built in the 12th century; Lake Zürich, a large, breathtaking lake located extending in the southeastern side of the city; the Bahnhofstrasse, the main street in Zürich’s city center, famous for its luxurious designer shops and upscale restaurants and bars; the Swiss National Museum, where you can learn everything about Switzerland’s history through a vast collection of historical artifacts; and the Zürich Opera House, an imposing building constructed in 1834 and dedicated to classic and contemporary opera and ballet.

Conference Center Venues

Zürich, Switzerland has a large number of great conference centers and facilities, such as:

Credit Suisse Forum St. Peter (Location: St. Peterstrasse)
Hiltl Seminar (Location: Sihlstrasse)
SIX ConventionPoint (Location: Pfingstweidstrasse)
Sonnenberg Convention Center (Location: Aurorastrasse)
Zürich Development Center (Location: Keltenstrasse)
Zürich Game Show (Location: Wallisellenstrasse)