R.I.P Tony Buzan, 1946–2019. Creator of the MindMapping Technique, founder of World Memory Championship, author of 80 books, educator, innovator, good friend. Thank you for all your uplifting service and contributions to … Read More
About This Blog
This blog is an open community for industry leaders, managers and frontline providers to learn about, discuss, and continuously recommit themselves to providing exceptional service.
Together, we can:
- Build Uplifting Service Cultures
- Exceed the expectations of those around us
- Raise the spirit of service providers worldwide
I welcome your views and participation.
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2014 will bring changes, opportunities and dangers for your business. Industries are collapsing, careers are converging, and work is migrating or disappearing altogether. Each of us must orient ourselves in a world … Read More
This article was published by Chester Elton on LinkedIn. I have flown millions of miles on several airlines, which means some weeks I spend more time in the air than on the ground. … Read More
By Dan Woog, “Woog’s World,” first published in the Westport News. RON KAUFMAN’S ULTIMATE GAME In the early 1970s Ron Kaufman was too small to play on most Staples High School teams. … Read More
Ron Kaufman was inducted this week into the Ultimate (Frisbee) Hall of Fame as one of the “Johnny Appleseeds” who first took the game from their high schools and formed college teams. … Read More
For the past 40 years I have been on a mission to improve the world. The vision that motivates and sustains me is a world in which everyone is educated and inspired … Read More
Unusual people and events have powerfully shaped my life, and the lessons I’ve learned from them are the roots of my unrelenting passion. My grandmother was my earliest inspiration. She taught kindergarten … Read More
I was born 58 years ago in Connecticut in the USA. My parents welcomed me into a growing family with a deep commitment to academics and achievement. I was an energetic child, … Read More
Our definition of service is “taking action to create value for someone else”. Watch this short video to meet the most incredible service providers on planet Earth.
Brighten Kaufman, College Application Essay, October 27, 2013 Each year, students applying to colleges in the United States are required to answer a common essay question. I believe Brighten’s essay is uncommon … Read More