Changi Airport

Nobody Asked for Butterflies: Changi Airport

This article on Changi Airport was first published on Bloomberg Businessweek. (Copyright, Ron Kaufman) There you are, wandering through life, when suddenly someone does something unexpected for you. Instantly your heart thumps. Your face becomes flush. And your reality changes forever. I’m talking about the moment you experience butterflies. Human interactions fill our days. Some …

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Changi International Airport: The Start of a Journey to Discover Uplifting Service

Departing from the most awarded airport in the world—Changi International Airport in Singapore. This amazing service location does everything possible to deliver personalized, stress-free and surprising service to more than 40 million passengers each year. With more than 28,000 employees from over 200 organizations working together every day, they have built a powerful and rewarding …

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