Are You a Compulsive Consumer or a Connected Contributor? (Part One)

This post is from Ron Kaufman’s book, The Joy of Service. The Consumer to Contributor Continuum People who live in developed societies are routinely referred to as “consumers.” From a customer service, business and marketing perspective this concept of a compulsive consumer makes sense, because that’s exactly what we are.  We consume food, beverages, electricity, gasoline, …

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