LUX* Resorts & Hotels: The “Serving To Win” Webinar
In early 2011, LUX* Resorts & Hotels (formerly known as Naiade Resorts) was in trouble – accumulating heavy losses, high expenditures and costs, unable to meet commitments.
In early 2011, LUX* Resorts & Hotels (formerly known as Naiade Resorts) was in trouble – accumulating heavy losses, high expenditures and costs, unable to meet commitments.
What’s happening in the industry?
Telecommunications companies used to be cash cows: massive, often government-linked monopolies that provided essential connectivity services and reliably churned out cash. But this world is rapidly changing, if not already gone.
We do a lot of work with dynamic fast growing company. I recently heard the CEO express concern about the company culture in an environment non-organic growth. That means mergers and acquisitions, bringing together people from diverse backgrounds, and wanting them to perform better together; not just a combination of 2+2=4, 8, 10, or 12. …
How to Build Culture of Service Excellence During Mergers and Acquisitions Read More »