About This Blog
This blog is an open community for industry leaders, managers and frontline providers to learn about, discuss, and continuously recommit themselves to providing exceptional service.
Together, we can:
- Build Uplifting Service Cultures
- Exceed the expectations of those around us
- Raise the spirit of service providers worldwide
I welcome your views and participation.
Thank You For Sharing This Page
Visit the first Starbucks Coffee Shop in the world. located at Pike’s Market in Seattle, Washington. Starbucks is featured in my bestselling book, “UPLIFTING SERVICE: The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet”. Today there are more than 20,000 Starbucks outlets worldwide….and it all started here, creating and delivering a great customer experience.