The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet

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Enjoy Ron Kaufman's Keynote Overview

“Ron really opened our eyes to the little things we can change in our approaches that add tremendous value to ourselves and others.”

Sandra Leung Li

Analytical Lead

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“I have never seen anyone put so much valuable information in such a short period of time and do it so delightfully.”

Paul Snider

Program Committee Chair

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“Ron’s energy and enthusiasm for service leaps off the stage. We are still talking about his presentation
months after the event!”

Cindy Williams

Office of Public Affairs

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“Ron takes something really logical that should be a part of every day life and turns it into something very enjoyable and useful.”

Patricia Enslow

Head, Strategic Marketing

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