Service Earns a Higher Premium


Ron Kaufman delivers high-content, high-energy, and high-impact keynote speeches and leadership events to audiences all over the world.

His client base includes leading organizations and associations from every major sector of the global economy. For a detailed view, please refer to the industry pages provided.

For more information about how Ron Kaufman can serve your company, audience, association, please Contact Us today.

“Ron provided a 150 minute power session on Customer Service to around 800 delegates and the results were "Unbelievable"! We have had excellent feedback that has included delegates noting that Ron really understood our market place and business. To this end, I must say that Ron did his homework well and presented his material in a contemporary context that incorporated numerous references to the issues of the day.”

Brad Fox
CEO at Association of Financial Advisers

“Ron set the tone for the conference by immediately connecting with our audience. Schlumberger is committed to excellence in customer service for our external clients and Ron’s taught us the importance of customer service internally. At the conclusion of the event, we now feel we have a better plan for implementation and are excited about the benefits
that his education has provided.”

Stephanie Cox
Vice President Human Resources at Schlumberger

“We worked with Ron over an 18 month period to deliver his programs throughout our business. During this time we found Ron to be a superb catalyst for change, inspiring all those around him to up their game and put the customer at the center of all they do. His secret lies in his infectious enthusiasm, simple ideas superbly delivered and his ability to connect.”

Richard Bolton
CEO/Managing Director at ELQ Hypotheken NV

“Ron joined us at our annual Beeline Customer Conference to share his incredible message and experience surrounding Customer Service cultures. Ron is one of the most dynamic, engaging and motivating presenters I have seen. Our team is using many of his concepts and practices to continually improve our Customer Service model. Ron is a must see!”

Mike Wachholz
Global President at Pontoon

“It’s with ease and actual honor to be able to recommend Ron’s work. When you have a model that is simple in its approach, yet delivered and communicated with such abundant passion & enthusiasm, it’s by no means a coincidence that Ron is a ‘World Leader’ in the field of Service and Customer Experience. Ron’s engagement with an organization is sincere, honest and genuine to the point that you don’t just ‘feel’ that he cares about your success as a company or an individual, you ‘know’ 100% for sure that he feels your pain and shares your determination for success.”

Kevin Goodburn
SVP Consumer Banking & Head of Customer Experience at First Gulf Bank

“I have never seen anyone put so much valuable information in such a short period of time and do it so delightfully.”

Paul Snider
Program Committee Chair
Harvard Business School Alumni Association

“We are in a commodity business and we are constantly trying to find ways to differentiate ourselves based on value of the service we provide. If you want to separate yourself from the competition, call Ron. He is the one who is going to teach you how to stand out and succeed in service.”

Mike Haddad
CEO Schreiber Foods Inc.

“Ron is truly passionate about educating others on uplifting service and really opened our eyes to the little things we can change in our approaches that add tremendous value to ourselves and others.”

Sandra Leung Li

“Ron Kaufman’s passion regarding providing Uplifting Service is inspirational to anyone who is in the vicinity of his presence. His ability to provide a system to help your business improve its approach to world class service is both easy to implement and complex enough to provide sustainability and results, no matter your size or industry.”

Rocki Howard
VP, Talent Acquisition, Adecco

“We were inspired by the powerful principles of service excellence that Ron Kaufman taught us. Our heads are buzzing with ideas on how we could implement them in Valamar. The workshop has really given us wings and has also shown us where we want to go.”

Ivana Budin Arhanić
Management Board Member, Valamar Adria Holding

“Our last meeting featuring Ron Kaufman was a great success. There was a tremendous level of energy in the room and everyone left with new tools and ideas to use in their businesses and personal lives.”

Gary Anzalone
CEO Club of New York City