Take Your Service
to a Higher Level

Create uplifting service experiences to
inspire your customers, energize your
team, and transform your organization.

Succeeding with Service
in Turbulent Times

In a world of change, we must deliver better customer experiences and higher value with service commitment and genuine care. Leaders and teams who step UP to this level will flourish and succeed.

The Future of Customer Experience is Care

A service transformation has begun in education, business,
government, and communities worldwide. Organizations
with Uplifting Service are leading us into the future.

Uplifting Service Book

In this New York Times bestseller, Ron Kaufman reveals
the principles you can apply to become distinguished by
Uplifting Service, and the tools you can use to build a
sustainable service culture.

Discover the Results You Can Achieve

Develop a service-oriented culture led by motivated team members who
drive continuous customer experience improvement throughout the organization.

Delight Your Customer

Delivering service beyond
expectations earns you
loyalty, compliments,
and referrals.

Learn more

Improve Your Performance

Delivering what customers
value most increases
efficiency, productivity,
revenue, and results.

Learn more

Distinguish Your Brand

Unbelievable service
makes competitors
irrelevant and elevates the
value of your brand.

Learn more

Build Your Service Culture

When leaders encourage
internal service, their
teams deliver better
customer service.

Learn more

Experience the #1 Customer Service
Development Program in the World

Ranked best in the world by Global Gurus, our Uplifting Service programs
enable leaders and teams to deliver outstanding service experiences.

Custom Keynote
Presentations

Boost understanding
and motivation with
Ron's custom programs
and presentations.

Service Leadership
Programs

Align your leadership
team with the Uplifting
Service methodology
and mindset.

Workshop Leader
Certification

Develop highly trained
leaders who inspire
service improvements
and innovations.

Online Learning
and Support

Empower every
member of your team
with engaging online
learning experiences.

Uplifting Service Culture Around the World

Ron really opened our eyes to the little things we can change in our approaches that add tremendous value to ourselves and others.

Sandra Leung LiAnalytical Lead

I have never seen anyone put so much valuable information in such a short period of time and do it so delightfully.

Paul SniderProgram Committee Chair

Uplifting Service addressed the problem we are working to solve – getting over 10,000 employees to all move in the same direction.

Mark HillmanHead of Global Client Services

The week following the conference we're still receiving kudos for sponsoring such a dynamic and informative speaker.

Tim BellPresident, Strategic Initiatives

Definitely one of the best trainings I have attended if not the best so far! What he has done with companies like LUX and Singapore Airlines is just brilliant.

Suneeta MotalaChief Marketing Officer

Ron is a superb catalyst for change, inspiring all those around him to up their game and put the customer at the centre of all they do.

Richard BoltonManaging Director

Professionalism and passion combined with a clear, coherent, hands-on approach for how to truly change the service culture of your company.

Christian LauritzenHead of Group People Development

He tailored his presentation to our industry and really understood what our needs are. He had everybody standing up clapping which has never happened before.

Tea ColaianniDirector

We've been working with Ron for more than 2 years now and confidently recommend him to any organization that wants to compete on service value and service partnerships.

Usama RafiGeneral Manager

Ron’s energy and enthusiasm for service leaps off the stage. We are still talking about his presentation months?after the event!

Cindy WilliamsOffice of Public Affairs

Get Started on the Path to Uplifting Service

Speak with a strategist to explore what’s possible for your organization.
Gain clarity on your biggest and most valuable opportunities.
Discover how we can help you achieve your service goals.

The Journey Home

In March, Jen and I were cruising in the Straits of Magellan. By the time our cruise was over, the global pandemic was raging. When we finally arrived back home to Singapore, we began a profound rebirth. Our vision is unfolding. We look forward making this happen with you.

How has this year transformed you? What new vision of the future are you working toward?

If you would like to leave a comment, please share your thoughts with us here on LinkedIn.

Uplifting You Today

Do You Want to Serve Better,
Care More, and Love Life?

Join our worldwide Uplifting Community.
Receive free resources, education, and ideas.
Create positive change in your life and in the world.

Take Your Service
to a Higher Level

Create uplifting service experiences to
inspire your customers, energize your
team, and transform your organization.

Succeeding with Service
in Turbulent Times

The Future of Customer Experience is Care

Uplifting Service Book