Leading with Service during the COVID-19 Pandemic
As the Coronavirus spreads, it brings new and unique challenges to organizations in every industry in all parts of the world. People are working in a time of tremendous uncertainty and stress.
Industry Updates
Ron Kaufman ranked #1 Customer Service Global Guru 2020
We are honored and pleased to share our founder, Ron Kaufman, has been awarded the #1 ranking Customer Service Global Guru in 2020, 2019, and 2018.
Revolutionizing Service Culture in the Healthcare Industry
Why a Paradigm Shift is Needed and How to Get One Started
What’s happening in the industry?
Leading with Service during the COVID-19 Pandemic 5
As the Coronavirus spreads, it brings new and unique challenges to organizations in every industry in all parts of the world. People are working in a time of tremendous uncertainty and stress. If you’re a leader in this unfolding drama, there is no clear view of the direction or duration of the crisis. The health …
Leading with Service during the COVID-19 Pandemic 5 Read More »
Ron Kaufman ranked #1 Customer Service Global Guru 2020 4
We are honored and pleased to share our founder, Ron Kaufman, has been awarded the #1 ranking Customer Service Global Guru in 2020, 2019, and 2018.
UPLIFTING SERVICE nominated for “Best Customer Service Development Program”
For decades, we’ve been serving leaders and organizations all over the world helping them to Unleash Unbelievable!
This program is now delivered in person, online, with ‘Train-The-Trainer’ support, is easily customized, and has been translated into 15 languages for clients around the world.
Gathering the World inside JEWEL at Changi Airport, Singapore
Inside one of the new wonders of the world, JEWEL at Changi Airport in Singapore. A cascade of water pours down 40 meters from roof to basement, creating the world’s largest indoor waterfall.
Questions & Answers on The Future of Service Excellence
The largest English language news service in Romania posed these insightful and provocative questions. In this video, Ron Kaufman answers them all!
Adding Service Value at Salesforce World Tour in Sydney, Australia (video compilation)
Join me for an intense and uplifting day in Australia, packed with insights and innovations about technology, learning, and careers transformation to make service and society better. You can get all the details online, but let me tell you some of the highlights.
Ron Kaufman Named #1 Global Guru in Customer Service for 2019
We are honored and pleased to share that our founder, Ron Kaufman, has been awarded the #1 ranking for the Global Guru in Customer Service category for 2019.
