Uplifting Blog
Service Communications
5 Ways to Fail Your Customers with Social Media
It is little news that social media interactions drive brand perception, buying decisions, and customer loyalty. What’s big news is how many companies manage their ...
Say What? Five Quick Scripts for Responding to Customer Complaints
The last thing a customer with a complaint wants to hear you say is: “You’re wrong.” What they want to hear is that you understand ...
Are your Company Communications Memorable?
One of the keys to Achieving Superior Service and building a service culture is leveraging the building block of “Service Communication”. Uplifting service providers seek ...
Eight ways to get close to your customers (and learn how to improve the customer service experience you provide)
Want to add more value to your customers? Be sure you know what to add! Here are eight proven ways to get close to your ...
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