Uplifting Blog
Service Role Modeling
What is your responsibility in the “Fourth Humanitarian Revolution”?
Revolutions change what is possible and how we live together. We live today in The Fourth Industrial Revolution; the historic transformation from steam power, to ...
Make ’Em Say Wow: Tips for Building a Strong Service Team (Part Two)
In Part One, I explained how you can make it easier for your employees to provide great service to your customers or clients. But delivering ...
Make ’Em Say Wow: Tips for Building a Strong Service Team — Part One
In this two-part blog series, I’ll provide tips on how you can strengthen your service team. Here, in Part I, we’ll take a look at ...
Thanks for your support as #1 Global Customer Service Guru
THANK YOU for allowing me to serve you and so many others around the world with the spirit of Uplifting Service! I’ve been nominated for ...
In the Ocean of Life, a Little Service Means a Lot
What have you done today to put a smile on someone else face? Have you given a little thought, put in a little effort, in ...
The 4Es to Cultivating a Better Service Mindset
We often hear leaders say, “We want our people to have a better service mindset.” What is a mindset? Here is one example. People often ...
Make ’Em Say Wow: Tips for Building a Strong Service Team—Part Two
Your organization is going to get some sand in the gears, and when that happens, it’s your job to keep your people focused and enthusiastic. ...
Make ’Em Say Wow: Tips for Building a Strong Service Team — Part One
In this two-part blog series, I’ll provide tips on how you can strengthen your service team. Here, in Part I, we’ll take a look at ...
Empathy or Compassion. What’s the difference, and which should you apply?
A key leaning point in the Uplifting Service methodology is your ability to cultivate ongoing relationships when someone else is struggling by “exercising compassion”. Knowing ...
Empathy or Compassion. What’s the difference, and which should you apply?
A key learning point in the Uplifting Service methodology is your ability to cultivate ongoing relationships when someone else is struggling by “exercising compassion”.
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