Uplifting Blog

Changi Airport Group

Serving over 50 million visitors each year (more than seven times the national population), Singapore’s Changi Airport is one of the busiest in the world, and the first place where millions of visitors make their first and last impressions of this small island nation.

Due to the international influence of the airport’s day-to-day operations, Changi’s management invited service expert Ron Kaufman to help establish a curriculum for impeccable service. Foo Sek Min, Executive V.P. of Airport Management, explains, “Airports are typically stressful places. Our goal is to remove stress. And it doesn’t just happen with people. It must envelop the entire culture.”

Join the community and receive free resources, ideas, and invitations.

Scroll to Top

Welcome to the Worldwide Uplifting Community!

Here’s what’s next…

Check your email for the welcome we just sent – and reply to let us know you received it!

We’ve included some useful resources 
for you to explore…

…and we’ll be in touch to share more ideas 
and invitations for you.

Join the Worldwide Uplifting Community

We’ll send you free resources, education, and ideas for creating positive change in the world.

Welcome to the Worldwide Uplifting Community!

Here’s what’s next…

Check your email for the welcome we just sent – and reply to let us know you received it!

We’ve included some useful resources 
for you to explore…

…and we’ll be in touch to share more ideas 
and invitations for you.