Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of Uplifting Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.

Bucharest, located on the banks of the Dâmbovița River, is the capital and largest city of Romania, with over 1.8 million inhabitants. It is Romania’s most prosperous city and a major financial, industrial, political and cultural center in Eastern Europe. Its economy and industry account for approximately 23% of the national GDP and one fourth of the country’s industrial production. Bucharest’s economy is represented by industry and services, the city being home to the headquarters of over 186,000 companies. Various international supermarket and hypermarket chains, such as Carrefour, Cora, and Metro, as well as large shopping malls like AFI Palace Cotroceni, Băneasa Shopping City, Sun Plaza, Plaza Romania, Liberty Center, and Unirea Shopping Center, operate in Bucharest. The city is also famous for its luxurious shops, including Gucci, Hugo Boss, Armani, Luis Vutton, Prada, or Rolex. Bucharest has many wonderful green spaces and parks such as the Bucharest Botanical Garden, the Văcărești Nature Park, the Herăstrău Park, the Carol Park, and the Cișmigiu Gardens. Some of its most important architectonic landmarks include the Palace of Parliament, the largest parliament seat in the world, the National Museum of Contemporary Art, housing one of the biggest convention centers in the world, the 15th century Curtea Veche Palace, and the Eastern Orthodox Stavropoleos Church.

Bucharest as a Conference Destination

Bucharest is a major hub for international conferences and conventions. Some of the most important ones include: the Customer Experience Forum and the Next Generation Customer Experience, two of the biggest conferences on customer service and experience from Eastern Europe; the UX Bucharest Conference, dedicated to experts in customer experience, UX design, and product management; the Bucharest Technology Week, a one week festival celebrating technological advancements; the iCEE: Interactive Central and Eastern Europe, a large event focused on technology, marketing, ecommerce and startups; and City Rituals, an academic conference hosted by the Romanian Academy and discussing various aspects of ancient and modern forms of ritual.

Bucharest Food Options for Conference Delegates

There are many amazing restaurants you can choose from during your conference in Bucharest, Romania. Some of the best ones include: La Pescăria Dorobanților (Phone: +40 722 271 157) and Vatra (Phone: +40 21 315 8375), two extraordinary restaurants offering a large variety of traditional Romanian dishes; the Artist (Phone: +40 728 318 871), a stunning, elegant modern restaurant serving both Romanian and international food; Mesogios Seafood Primaverii (Phone: +40 722 200 232), one of city’s finest seafood restaurants; Pata Negra Bucuresti (Phone: +40 21 313 5936), a fabulous Spanish restaurant famous for its tapas; and Yuki (Phone: +40 761 341 667), a great Japanese restaurant.

Bucharest Attractions for Convention Attendees

There are a large number of highly rated tourist attractions you can visit after your conference in Bucharest, including: the Palace of the Parliament, the largest parliament building in the world as well as an important international conference center; the Herăstrău Park, a large urban park with a lake, woodlands, cafes and restaurants; the Romanian Athaeneum, a neoclassical concert hall inaugurated in 1888; the National Museum of Art, a museum hosting a large number of paintings and sculptures from medieval and modern Romania, Western Europe, East Asia, and the Islamic world; and the Dimitrie Gusti National Village Museum, an open air ethnographic museum documenting Romanian village life.

Conference Center Venues

Bucharest, Romania has a large number of great conference centers and facilities, such as:

Auditorium Pallady (Location: the Theodor Pallady Boulevard)
Bucharest Events Center (Location: Frasinului Street, Țegheș)
Kondiment Training Center (Location: Sevastopol Street)
Ramada Plaza Bucharest Convention Center (Location: Poligrafiei Avenue)
Sala Eminescu, Hotel Caro (Location: Barbu Văcărescu Street)
Willbrook Platinum (Location: București-Ploiești Highway)