Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of Uplifting Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.

Cape Town is a large port city on the southwestern coast of South Africa and the country’s legislative capital. With over 400,000 inhabitants, it is the 10th most populated city in Africa and one of the most multicultural cities in the world, home to a large number of immigrants and expatriates. Cape Town was established by Dutch East India Company in 1652 as a supply station for Dutch ships travelling to East Africa, the Far East and India. Nowadays, it is considered Africa’s third major economic and financial center and is a major hub for finances, business, transportation, logistics, information technology, electronics, and tourism. Various national and international companies have headquarters in the city, including Naspers, Sanlam, Woolworths, the Foschini Group, the Coronation Fund Managers, and Capitec Bank. Tourism accounts for almost 10% of Western Cape region’s GDP, with over 1.5 million tourists visiting famous landmarks such as the Table Mountain National Park, the Cape Point and the Cape Peninsula, Cape Town’s various beaches at the Atlantic Ocean, the Two Oceans Aquarium, or the Kirstenbosch National Botanical Garden. The city is also renowned for its higher education institutions, such as the University of Cape Town, the Cape Peninsula University of Technology, and Stellenbosch University, as well as for museums such as La Motte, the Iziko South African Museum and the District Six Museum.

Cape Town as a Conference Destination

Cape Town is a major center for international conferences and conventions. Some of the most important ones include: the CEM Africa Summit, the largest event in Africa focused on innovations in customer service and customer experience; the Customer Experience World, another major venue for national and international experts in customer experience; AfricArena: International Africa Tech Conference, a platform aiming to connect African startups with international investors; the International Conference on Mechanical and Intelligent Manufacturing Technologies, focused on the latest developments in manufacturing technologies; and the Future Energy of Africa Oil & Gas Exhibition & Conference, a major event dedicated to leading figures in the petroleum and gas industries.

Cape Town Food Options for Conference Delegates

There are many great restaurants you could try during your conference in Cape Town, including: Mzansi (Phone: +27 73 754 8502), the Gold Restaurant (Phone: +27 21 421 4653), and the Africa Cafe’ Restaurant (Phone: +27 21 422 0221), three of the best places where you can try traditional African food; Osteria Tarantino (Phone: +27 76 505 1771), an amazing, Vegetarian-friendly Italian restaurant; Miller’s Thumb (Phone: +27 21 424 3838), a Mediterranean restaurant famous for its seafood and soups; and Reverie Social Table (Phone: +27 79 060 6971), an upscale restaurant serving a large variety of gourmet European and international dishes.

Cape Town Attractions for Convention Attendees

There are a large number of tourist attractions you can visit after your conference in Cape Town. Some of the most famous ones include: the Table Mountain, a mountain with a flat plateau, highly popular for hiking, climbing and biking; the Cape of Good Hope, Cape Peninsula’s spectacular tip and currently a wildlife reserve; the Boulders Beach, a public bay renowned for its penguin colony; the Castle of Good Hope, a 17th century colonial castle, home to several historical and military museums; and the Iziko South African Museum, a museum of science and natural history open since 1825 and hosting a large collection of fossils and tools.

Conference Center Venues

Cape Town, South Africa has a large number of great conference centers and facilities, such as:

Atlantic Imbizo (Location: Clock Tower Silo Centre, Victoria & Alfred Waterfront)
Cape Town Conferences (Location: Lawrence Street, Bergvliet)
Cape Town International Convention Center (Location: Convention Square, Lower Long Street)
Century City Conference Center (Location: Energy Lane, Century City)
Durbanville Conference Center (Location: First Floor, Town Center, Durbanville)
J & J Conferences at Belmont Square (Location: Belmont Road, Rosebank)