Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of Uplifting Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.

Havana is the capital and largest city from Cuba and the Caribbean region, with a population of over 2.1 million and an area of 781 sq. km. It was founded by the Spanish in the 16th century and is currently Cuba’s leading commercial, financial, and political center. Havana is home to the government of Cuba, as well as various ministries and more than 90 diplomatic offices. The city’s economy is mainly represented by commerce, finances, manufacturing, transports, constructions, communications, biotechnology and, more recently, tourism, which is at the moment Havana’s primary economic source, with over one million annual visitors. Architecturally, the city is highly diverse, combining styles such as the Neoclassical, the Colonial, the Baroque, the Art Deco and the Modern. Some of the most famous landmarks include Habana Vieja (the Old Town), voted by UNESCO a World Heritage Site, the Plaza Vieja, one of the most well-known squares in the city, the Fortress San Carlos de la Cabaña, constructed in the colonial times, and the Christ of Havana, a 20-meters-tall statue of Jesus Christ. Havana is also renowned for its museums, such as the National Museum of Fine Arts, the Museum of the Revolution, and the Museum of Decorative Arts.

Havana as a Conference Destination

Havana is a major center for international conferences and conventions. Some of the most notable ones include: the International Conferences on Economics and Management of Networks, an important venue for academic experts in economics and management; the International Congress on Legal Medicine, one of the largest healthcare events from Cuba; the International Conference of the Havana Psychiatric Hospital, another medical conference focused on developments in psychiatric practices; the International Congress of Travel Technology, focused on the impact of technology on travel; and the International Conference on Hospitality Management and Hospitality Marketing, a major conference about marketing and the tourism industry.

Havana Food Options for Conference Delegates

There is a large number of excellent restaurants you can choose from after your conference in Havana, Cuba, including: La Guarida (Phone: +53 7 8669047), Paladar Doña Eutimia (Phone: +53 7 8013332), and Somos Cuba (Phone: +53 7 8636339), three great restaurants where you can try authentic Cuban cuisine; Nero di Seppia (Phone: +53 5 4787871) and La Isla de la Pasta (Phone: +53 7 8304623), two of the best Italian restaurants in Havana; Fuumiyaki (Phone: +53 7 8337939), serving a large variety of delicious Japanese dishes; and Río Mar (Phone: +53 7 2094838), highly famous for its seafood dishes.

Havana Attractions for Convention Attendees

There are many highly-rated tourist attractions that you can visit after your conference in Havana, such as: the Morro Castle, a 16th century sea fortress guarding the entrance of the Havana Bay; the National Capitol Building (El Capitolio), which used to be the location of the government until after the 1959 revolution and is currently the seat of the Cuban Academy of Sciences; the Museum of the Revolution, a large museum housed in a former palace documenting the history of the Cuban Revolution; the Paseo Del Prado, a beautiful tree-lined boulevard with numerous statues and fountains; and the Gran Teatro, an imposing theater and concert hall built in the 19th century.

Conference Center Venues

Havana, Cuba has a large number of great conference centers and facilities, such as:

Anfiteatro Varona (Location: Calle J)
Havana International Conference Center (Location: Calle 146)
Hotel Nacional de Cuba (Location: Calle 21 y O, Vedado, Plaza)
Hotel Telegrafo (Location: Paseo de Martí)
Saratoga Havana (Location: Paseo de Martí)
Vipassana Cuba (Location: Calle Jon de La Hosa)