Motivational Service Excellence Keynote Speaker in Hong Kong

Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of UP! Your Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.


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General Information

General Information about Hong Kong for Meeting Planners and Event Professionals

Hong Kong, an autonomous territory from East Asia, is one of the most populated areas in the world, having over 7 million inhabitants. It is currently one of the globe’s major financial and trading centers, hosting many multinational institutions such as the International Financial Center and the International Commerce Center. Hong Kong ranks number one in the lists of Economic Freedom of the World Index and Index of Economic Freedom, followed by Singapore and Australia, and seven in the Human Development Index. It has the largest number of skyscrapers in the world (317), twice as more as its closest rival, New York, as well as one of the tallest Buddha statues (34 meters), located on Lantau Island. Formerly a British colony, Hong Kong currently has two official languages, Chinese and English. It is famous for its European colonial architecture, including its older governmental buildings. With ten universities located on its territory, including the University of Hong Kong, the Chinese University of Hong Kong and the Hong Kong Polytechnic University, it is also an important center for education. Hong Kong is an international shopping destination, renowned for its numerous artisanal tailors and for the Temple Street Night Market.

Hong Kong as a Conference Destination

Hong Kong is one of the world’s leading centers for international conferences and conventions. Among the most important annual events taking place here are: the Customer Experience Hong Kong and the Customer Experience Management (CEM) Financial Services Hong Kong Summit, two major conventions focused on customer service and customer experience and satisfaction; the CMO Innovation Summit Hong Kong, an event about the latest advances in marketing strategies; the Hong Kong Investment Fund Association Conference (HKIFA), an international venue for market participants, distributors, regulators, and stakeholders; the Asiafruit Congress, a congress focused on the development of Asia’s fresh produce markets.

Hong Kong Food Options for Conference Delegates

While you are attending a conference or convention in Hong Kong, there are a large number of highly rated local restaurants to experience. The Yan Toh Heen Restaurant (Phone: +852 2313 2323) and the Lung King Heen Restaurant (Phone: +852 3196 8888) are two of the most famous restaurants for local Cantonese cuisine. Other restaurants you should not miss include: Amber (Phone: +852 2132 0066), a very stylish French restaurant; the Tango Argentinian Steak House (Phone: +852 2525 5808), an Argentinian locale specializing in steaks and hamburgers; or the Sangeetha Vegetarian Restaurant (Phone: +852 2640 2123) and the Bombay Dreams Restaurant (Phone: +852 2971 0001), two fantastic Indian restaurants.

Hong Kong Attractions for Convention Attendees

There is a great variety of landmarks and tourist attractions you should visit after your convention in Hong Kong, such as: the Tian Tan Buddha, a fabulous statue of Buddha made of bronze; the Victoria Peak, a mountain famous for its skyline and waterfront views; the Avenue of Stars, a waterfront promenade with plaques and handprints honoring famous Hong Kong film stars, including a statue of Bruce Lee; the Temple Street Night Market, a famous night bazaar with myriad of traders, fortune tellers and singers; and the Clock Tower, an imposing 44 meters tower built in 1915 to serve the Kowloon-Canton Railway.

Conference Center Venues

Hong Kong has a large number of great conference centers and facilities, such as:

Admiralty Conference Centre (Location: Harcourt Road)
Cliftons Hong Kong (Location: Harcourt Road)
Euro Trade Centre (Location: Des Voeux Road)
Graduate House, The University of Hong Kong (Location: University Drive)
Hong Kong Convention and Exhibition Centre (Location: Expo Drive)
Rooms and Facilities Rental – HKMA (Location: Gloucester Road)