Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of Uplifting Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.

Lagos is the most populous city in Nigeria and the whole African continent, with over six million inhabitants. It is one of the fastest growing cities on the globe, has the largest GDP in Africa and is home to one of the biggest and busiest ports from the continent. Lagos is Africa’s most important financial and economic center, housing many commercial institutions, banks, and corporations, such as the Bank of Industry, Ecobank Nigeria, Consolidated Media Associates, Globacom, Ikeja Electric, IRS Airlines and VConnect. It is also one of the fastest growing hubs for Information Communications and Telecommunications from West Africa, and has the largest number of skyscrapers from the continent. The city attracts an increasing number of tourists, due its vibrant cultural scene, primarily represented by many large festivals such as the Eyo Festival, the Lagos Black Heritage Carnival, the Lagos Carnival, the Lagos Photo Festival and the Lagos Jazz Series. Moreover, Lagos is famous for its film industry, often called ‘Nollywood,’ and hosts the Eko International Film Festival. It is also an important center for education, home to prestigious universities such as the University of Lagos Akoka, the Lagos State University, the Pan-Atlantic University and the National Open University of Nigeria.

Lagos as a Conference Destination

Lagos is a major center for international conferences, conventions and summits. Some of the most notable such events include: the Nigeria Customer Experience Management Conference, one of Africa’s most important conferences about customer service strategies and customer experience management; the Lagos Digital Marketing Training Summit and the Global Digital Marketing Summit E-Conference, two major events focused on the relation between marketing and digital technology; TechPlus, Africa’s largest technology convention; the International Conference on Science, Technology, Engineering and Management, another important technology event; and the Lagos Startup Week: Nigeria Entrepreneurship Conference, a meeting point for a large number of local and international entrepreneurs aiming to develop their businesses.

Lagos Food Options for Conference Delegates

There are many excellent restaurants you can try during your conference in Lagos, including: Yellow Chilli (Phone: +234 809 962 3614), Terra Kulture (Phone: +234 1 270 0588), and Otres (Phone: +234 909 532 3063), three of the best places where you can sample West African cuisine; Izanagi (Phone: +234 706 222 2222), a great Japanese restaurant famous for its delicious sushi dishes; Ocean Basket Victoria Island (Phone: +234 816 059 1821), a modern seafood restaurant; Gurunar’s Viceroy Restaurant (Phone: +234 708 861 9536), an amazing Indian restaurant; and La Veranda (Phone: +234 812 111 1222), specializing in a large variety of Italian dishes.

Lagos Attractions for Convention Attendees

There are many highly rated tourist attractions you can visit after your conference in Lagos, Nigeria, including: a large number of wonderful beaches, such as the Takwa Bay Beach and the Bar Beach, perfect for walking, sunbathing, swimming and surfing; several picturesque islands located in the Lagos Lagoon like the Lagos Island, a highly developed island connected to the mainland by numerous bridges, and the Victoria Island, an important hub for business and nightlife; the Nigerian National Museums, a large museum featuring collections of Nigerian art and historical artifacts; and the Freedom Park, a leisure and memorial park located on the Lagos Island, constructed to preserve Nigerian historical and cultural heritage.

Conference Center Venues

Lagos, Nigeria has a large number of great conference centers and facilities, such as:

Excellence Hotel and Conference Centre Aguda Lagos (Location: Ogba Rd, Ijaiye)
Havannah Suites and Conference Center Lagos (Location: 105, 107 & 109, 311 Rd, Idimu)
MFM International Conference Centre (Location: Onike Rd, Iwaya)
Neniv Conference & Events Center (Location: Airport Rd)
Stadplus Events and Conference Centre (Location: Surulere)
The Dorchester Events Centre (Location: Water Corporation Rd, Eti-Osa)