Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of Uplifting Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.

Las Vegas is a world-famous resort city located in the Mojave Desert and a major attraction for people from all over the world interested in gambling, shopping and other various forms of entertainment. After the state of Nevada had legalized gambling in 1931, in less than a decade Las Vegas was filled with world-class casinos and started to attract an increasing number of tourists. Currently, the city is called the ‘gambling capital of the world’ and is visited by over 41 million people each year. It contains 14 out of the world’s 20 largest hotels, and is home to more AAA Five Diamond hotels than any other city on the globe. Its main street, the Strip Boulevard, teems with luxury hotels and with replicas of world-famous tourist destinations such as the Venetian Grand Canal, the Statue of Liberty, the Eiffel Tower, and an Egyptian pyramid. Las Vegas is also home to a large number of museums, such as the Nevada State Museum, the Mob Museum, the Las Vegas Natural History Museum, the Neon Museum or the Discovery Children’s Museum. Another important landmark is Stratosphere Las Vegas, the tallest freestanding observation tower in the USA located on Las Vegas Boulevard (350.2 meters).

Las Vegas as a Conference Destination

Las Vegas is one of US’s top three centers for international conferences and conventions. Some of the major events taking place here include: the Customer Contact Week, the largest customer experience conferences and exhibitions in the world, with over 150 speakers and 200 sponsors; Interop ITX, a major conference on information technologies; the Gartner Sales and Marketing Conference, an event designed to assist business-to-business leaders overcome increased competition and low productivity; the Golden Crown Literary Society Annual Meeting, a literature festival focused on lesbian fiction; and TRAVCON: The Travelers Conference, a venue for travelling healthcare professionals aiming to connect with travelers and industry leaders.

Las Vegas Food Options for Conference Delegates

While attending a conference in Las Vegas, there are numerous local restaurants you should experience. The Carson Kitchen (Phone: +1 702-473-9523), the Egg & I (Phone: +1 702-364-9686) and the Rollin Smoke Barbeque (Phone: +1 702-836-3621) are all famous places for sampling American dishes, such as grilled meats, burgers and egg-breakfasts. Other restaurants you should not miss include: Sinatra (Phone: +1 702-770-5320), an upscale Italian restaurant; Raku (Phone: +1 702-367-3511) and Kabuto (Phone: +1 702-676-1044), two Japanese restaurants serving the best sushi in town; Marché Bacchus (Phone: +1 702-804-8008), a French bistro offering both classic and contemporary dishes; and Viva Las Arepas (Phone: +1 702-366-9696), famous for its delicious Venezuelan cuisine.

Las Vegas Attractions for Convention Attendees

There are many tourist attractions you can visit after your conference in Las Vegas. Here is a brief list with the most important ones: the Strip Boulevard, Las Vegas’s iconic main street containing flashy non-stop casinos and high-class hotels, restaurants and night-clubs; the Red Rock Canyon National Conservation Area, an extraordinary red-rock canyon perfect for hikers and rock climbers; the Fremont Street Experience, a sprawling open air mall with an enormous LED canopy and free access to casinos and restaurants; and the Venetian hotel, an eclectic architectonic combination of famous landmarks from Venice including the St. Mark Square, the Rialto Bridge, and the Ducal Palace.

Conference Center Venues

Las Vegas, Nevada has a large number of great conference centers and facilities, such as:

Conference Center of Las Vegas (Location: Bermuda Road)
Hilton Convention Center Las Vegas (Location: Paradise Road)
Mandalay Bay Convention Center (Location: Las Vegas Boulevard)
Las Vegas Convention Center (Location: Paradise Road)
Sands Expo Convention Center (Location: Sands Avenue)
The Mirage, Event Center A (Location: Sammy Davis Jr. Drive)