Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of Uplifting Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.

Lisbon is the capital and largest city of Portugal, with a population of over 500,000 within the city limits and 2.8 million in the urban area (being the 11th most populated urban area from the European Union). It is the only capital in Europe located on the coast of the Atlantic Ocean and is a major center for finances, commerce, international trade, education, tourism, entertainment, media and arts. The city hosts the headquarters of many national and multinational companies, such as Carris, Energias de Portugal, Glintt, Novabase and Portugal Telecom. Lisbon’s architecture is an eclectic mixture of Romanesque, Gothic, Baroque, Manueline, Modern and Postmodern styles, some of its most important landmarks including the Belém Tower, the Jerónimos Monastery (both listed by UNESCO as World Heritage Sites), the Lisbon Cathedral, and the Opera House (Teatro Nacional de São Carlos). The city is also famous for its wonderful museums, such as the National Museum of Ancient Art, the National Azulejo Museum, the National Museum of Costume and Fashion and the Berardo Collection Museum, as well as for its prestigious higher education centers like the University of Lisbon, the New University of Lisbon or the Portuguese Catholic University. Notable festivals taking place in Lisbon include the Lisbon Gay &
Lesbian Film Festival and the Lisbon Book Fair.

Lisbon as a Conference Destination

Lisbon is an important center for international conferences and conventions, including: the Web Summit Lisbon, one of the world’s most famous events focused on technology; eXperience Agile, a major conference on business; the Excellence in Contact Centers and Customer Interaction Summit, one of Portugal’s leading conferences about customer service and customer experience management; the Product Thinking Conference, an important venue for experts in product thinking, management, design and experience; the Data Science and AI Conference, bringing together specialists in information technology to discuss the latest advances in data science and artificial intelligence; and the Lisbon Digital Marketing Conference, focused on emerging strategies and innovative technologies in digital marketing.

Lisbon Food Options for Conference Delegates

Here are some of the best restaurants you can try during your conference in Lisbon: Ramiro (Phone: +351 21 885 1024), a three-floor seafood locale established in the 1950s; Belcanto (Phone: +351 21 342 0607), a luxurious, Michelin-starred restaurant serving a large variety of Portuguese dishes; Restaurante Mili (Phone: +351 934 384 391), Lisbon’s most famous Bangladeshi restaurant; Feitoria (Phone: +351 21 040 0208), an amazing Italian restaurant; Leo (Phone: +351 21 139 6270), offering a large selection of Indian dishes; and the Huang He Restaurant (Phone: +351 21 609 3066) and the Restaurante Wok Mundo (Phone: +351 21 726 4050), two all-you-can-eat Chinese restaurants.

Lisbon Attractions for Convention Attendees

There are many amazing tourist attractions to visit after your conference in Lisbon. Here are some of the most important ones: the Belém Tower, a medieval fortified tower located on a small river island, offering fantastic estuary views from its rooftop terrace; the Jerónimos Monastery, a monastery built in a late Gothic-Manueline style, currently home to an archeological and a maritime museum; Alfama, Lisbon’s oldest district famous for its medieval alleys; Bairro Alto, one of the city’s central districts, renowned for its vibrant nightlife; and Christ the King, a Catholic statue and shrine overlooking the city, inspired by Rio de Janeiro’s statue of Christ the Redeemer.

Conference Center Venues

Lisbon, Portugal has a large number of great conference centers and facilities, such as:

AIP – Portuguese Industrial Association (Location: Praça das Indústria)
Airport Business Center (Location: Alameda das Comunidades Portuguesas, Aerogare )
Congress Center in Lisbon (Location: Praça das Indústrias)
Feira Internacional de Lisboa (Location: R. Bojador)
Myriad (Location: Parque das Nações, R. do Cais das Naus)
PT Meeting Center (Location: R. Bojador)