Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of Uplifting Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.

With an area of over 1,300 sq. miles and a population of 4 million, Los Angeles is the largest city in US and the second most populous one (after New York). It is the financial, commercial and cultural hub of Southern California and one of the major entertainment centers on the world. Home to over 200,000 businesses, Los Angeles is often called the entrepreneurial center of the world. Since one out of six of its inhabitants works in the entertainment industry (as filmmakers, musicians, writers, or actors), it is also deemed to be the creative capital of the world. It is home to world-famous film studios, including Universal, the Warner Bros, Paramount Pictures and Twentieth Century Fox. Moreover, it is also a leading center for high culture, containing 105 museums and 225 theatres. Famous museums include the Los Angeles County Museum of Art, the largest art museums from the Western side of the United States, the Getty Center (part of the world’s wealthiest art institution, the Paul Getty Trust), the Museum of Contemporary Art, the Peterson Automotive Museum, and the Natural History Museum. Besides its fantastic entertainment industry and cultural institutions, Los Angeles is also renowned for its technology, international trade, oil industry, fashion, and tourism.

Los Angeles as a Conference Destination

Los Angeles is one of the world’s most important conference and convention centers. Some of the major events taking place here include: Designing the Customer Experience Workshop and the CEM in Telecoms Americas Summit, two important venues for everyone interested in customer service and experience; Digital Summit, one of the largest conferences on digital marketing in the United States; the Association for Audience Marketing Professionals Meeting and the Entertainment and Technology Summit, two events focused on the entertainment industry; Luxury Connect, a meeting point for luxury agents and brokers from all over the world; and the Power Women Summit Los Angeles, bringing together more than 1,000 influential women in media, technology, sports, entrepreneurship, and entertainment.

Los Angeles Food Options for Conference Delegates

There are a great number of fabulous local restaurants you should experience after your conference in Los Angeles. Here is a list with some of the best ones: the Langer’s Deli and Restaurant (Phone: +1 213-483-8050), opened in 1947 and traditional American dishes including delicious hot pastrami sandwiches; the Sushi Gen Restaurant (Phone: +1 213-617-0552), one of the best Japanese restaurants in LA; the République (Phone: +1 310-362-6115), a luxurious French restaurant; Cicada (Phone: +1 213-488-9488) and Maccheroni Republic (Phone: +1 213-346-9725), two Italian restaurants famous for their homemade pasta and large selection of traditional pizzas; and the Carlitos Gardel Restaurant (Phone: +1 323-655-0891), an Argentinian locale serving the most delicious steaks.

Los Angeles Attractions for Convention Attendees

Here are a few of the most important tourist attractions to visit after your conference in Los Angeles: the Hollywood Walk of Fame, a sidewalk honoring more than 2,600 Hollywood stars which attracts over 10 million visitors each year; the Universal Studios Hollywood, a large movie-themed amusement park; the Los Angeles County Museum of Art, an enormous art museum containing numerous artworks starting from the pre-Columbian period; the Griffith Park, one of the country’s biggest urban parks, home to the Griffith Observatory, the Los Angeles Zoo and a Greek Theatre; and Venice Beach, one of the city’s most beautiful landmarks, famous for its street performers, volleyball courts, shops and restaurants.

Conference Center Venues

Los Angeles, California has a large number of great conference centers and facilities, such as:

Crowne Plaza Los Angeles International Airport Hotel (Location: West Century Boulevard)
Hotel Indigo Los Angeles Downtown (Location: Francisco Street)
Hyatt Regency Los Angeles International Airport (Location: West Century Boulevard)
Los Angeles Convention Center (LACC) (Location: South Figueroa Street)
Luxe City Center Hotel (Location: South Figueroa Street)
Westside Conference Center (Location: Pepperdine University’s West Los Angeles Graduate Campus)