Motivational Service Excellence Keynote Speaker in Lyon, France

Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of UP! Your Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.


SonyHewlett-PackardSingapore AirlinesupsHiltonMicrosoftToyotaWipro

General Information

General Information about Lyon for Meeting Planners and Event Professionals

With a population of over 500,000 inhabitants, Lyon is the third largest city in France. It is located on the eastern-central part of the country at the confluence of two rivers, Rhône and Saône. Lyon is a major center for banking and chemical, biotech and pharmaceutical industries. It hosts the headquarters of major national and international institutions and corporations, including the Interpol, Euronews, the International Agency for Research on Cancer, La Chambre du Commerce et D’Industrie, Renault Trucks, Eden Games and Boiron. The city’s historical center was rated by UNESCO a World Heritage Site. Some of Lyon’s most famous landmarks include: the ancient ruins near the Fourvière Basilica, several Middle Ages and Renaissance churches and cathedrals such as the Cathedral of St. John, the Basilica of St-Martin-d’Ainay and the Église Saint-Paul, 17th and 18th centuries buildings like the City Hall, the Museum of Fine Arts, and Place Bellecour, as well as fabulous modern constructions such as the Saint-Exupéry International Airport, the Tour du Crédit Lyonnais and the Palace of Congress. Lyon is also famous for its cuisine and was labeled by the renowned food critic Curnonsky ‘the gastronomic capital of the world.’ Additionally, it is a major center for higher education, home to top universities such as École Normale Supérieure de Lyon and Jean Moulin University.

Lyon as a Conference Destination

Lyon is an important center for international conferences and conventions. Some of the most notable ones include: the Lyon Digital Marketing Conference, a large venue for national and international experts in digital marketing; the Blockchain Game Summit, a major event focused on developments in cryptocurrencies; the International Conference on Digital Innovation and Financing, a conference about the impact of technology on finances; the Tech Conference, one of the largest technology events from France; the International Conference on Industrial Technology, a meeting point for international specialists in industrial technology; and the Lyon State of the Art Conference on New Insights in Rare Gynaecological Malignancies, a major healthcare conference.

Lyon Food Options for Conference Delegates

There are many fabulous restaurants you can try during your conference in Lyon, France, such as: the Burgundy Lounge (Phone: +33 4 72 04 04 51), Archange (Phone: +33 4 78 28 32 26) and Les Terrasses de Lyon (Phone: +33 4 72 56 56 02), three fine-dining restaurants specializing in gourmet French food; Augusto (Phone: +33 4 72 19 44 29) and L’Opéra-bouffe (Phone: +33 4 78 30 64 02), two of the best Italian restaurants in Lyon; Carnet Gourmand (Phone: +33 4 72 73 05 45), offering a large variety of Chinese dishes; and Franklin’s Steakhouse (Phone: +33 9 67 15 71 21), an amazing American steakhouse.

Lyon Attractions for Convention Attendees

There are many highly rated tourist attractions you should visit after your conference in Lyon, including: the Basilica of Notre-Dame de Fourvière, a breathtaking 19th century basilica with four imposing octagonal towers and a religious art museum; the Lyon Cathedral, a medieval 14th century cathedral renowned for its imposing tower clock and treasury museum; Vieux Lyon, the city’s oldest district, dating back to the Renaissance; the Parc de la Tête d’or, a large 19th century park featuring numerous tall trees, statues, and fountains, as well as a vast lake and a botanical garden; and the Place Bellecour, a famous tree-lined public square with various flower stalls and a seasonal ice rink.

Conference Center Venues

Lyon, France has a large number of great conference centers and facilities, such as:

Cité Internationale (Location: Quai Charles de Gaulle)
Hôtel Lyon Métropole (Location: Quai Joseph Gillet)
Hôtel Axotel Lyon Perrache (Location: Rue Marc-Antoine Petit)
Lyon World Trade Center (Location: Tour Oxygène)
Radisson Blu Hotel (Location: Rue Servient)
Palais des congrès de Lyon (Location: Quai Charles de Gaulle)