Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of Uplifting Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.

Manama, the capital city of the Kingdom of Bahrain, is located in the Persian Gulf and has a population of 147,074. It has been a major trading center since antiquity and is nowadays a major financial and commercial international hub. The city developed quickly during the 1990s due to its thriving oil industry and became one of the most important financial regions in the Middle East. Its current principal industry is financial services, Manama hosting the headquarters of over 200 banks and financial institutions. The Bahrain World Trade Center, one of the city’s most impressive landmarks, is the first high-rise building in the world to have incorporated wind turbines in its design. Another important sector in Manama’s economy is retail, represented in a large number of shopping malls, such as its enormous Al Hayat Shopping Center, Juffair Mall, or Al Rayah Mall. Some of the city’s most important landmarks include the Museum of Pearl Diving, considered one of the most important historical sites in the country, the Bab el-Bahrain Souq, a picturesque old-style market offering various products, such as colorful hand-woven fabrics, spices, and pearls, and the Bahrain National Museum, home to a large number of artifacts dating back to the ancient Dilmun civilization.

Manama as a Conference Destination

Manama is one of the most important centers for international conferences, conventions and congresses in the Middle East, hosting annually a large number of such events. Some of the most important ones include: the Next-Generation Employee and Customer Experience Transformation (NECXT), one of the newest and most important conferences about customer experience in the Middle East; the World Blockchain Congress and the SmartSec Conference, two events focused on cryptocurrency and cryptosecurity; the Middle Eastern Shared Services & Outsourcing Conference, focused on current trends in the outsourcing industry; and the Middle East Corrosion Conference and Exhibition, a world-famous biennial event about renewable energy launched in 1979.

Manama Food Options for Conference Delegates

While you are attending a conference in Manama, you should experience some of the city’s famous restaurants, including: Rasoi by Vineet (Phone: +973 1774 6461), an extraordinary upscale Indian restaurant; Teatro Downtown (Phone: +973 1311 9999), a restaurant serving a large variety of Italian, Indian and Japanese dishes; Baci Bahrain (Phone: +973 1753 3666) and La Porta (Phone: +973 1721 0201), two of the best Italian restaurants in the city; Legendz SteakHouse (Phone: +973 1722 7777) and the Meat Company (Phone: +973 1774 2080), two restaurants famous for their grilled meats and steaks; and the Kei Japanese Restaurant (Phone: +973 1753 3450), one of the oldest and most renowned Japanese restaurants in the city.

Manama Attractions for Convention Attendees

There are a large variety of highly rated tourist attractions you could visit after your conference in Manama, including: the Al-Fateh Mosque, one of the biggest and most famous mosques on the globe; the Bab Al Bahrain, an impressive historical building located in the Customs Square; the Manama Souq, one of the oldest and largest bazaars from Manama; the Bahrain National Museum, a major cultural center exhibiting artifacts dating back to 2,000 BCE; the Qalat Al Bahrain, an archaeological landmark voted by UNESCO as a World Heritage Site; and the Wahooo! Waterpark, an enormous outdoor and indoor waterpark with numerous pools, slides and rides.

Conference Center Venues

Manama, Bahrain has a large number of great conference centers and facilities, such as:

Bahrain Conference Center (Location: Al Fateh Avenue)
Bahrain International Exhibition & Convention Center (Location: Ave 28, Sanabis)
Crowne Plaza Manama (Location: Diplomatic Area Manama)
Gulf Hotel Bahrain Convention & Spa (Location: Al Fateh Avenue)
The Grove Hotel & Conference Centre Bahrain (Location: Road 5715)
The Ritz-Carlton, Bahrain (Location: King Mohammed VI Avenue)