Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of Uplifting Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.

Manila, the capital of Philippines, is located on the southern coast of Luzon, the largest among the country’s 7,000 islands. It is the world’s most densely populated capital, with over 70,000 inhabitants per square kilometer. Manila is a major center for finance, banking, commerce, transports, real estate, retails, accounting, advertising, media, insurance, theatre, arts and fashion, being home to over 60,000 institutions. In terms of religion, Manila’s population is mostly Catholic, and the city has a large number of centuries-old churches containing amazing antique religious artifacts. Architecturally, Manila is a combination of Malay, Chinese, American and Spanish colonial influences, juxtaposing styles as diverse as Art Deco, Spanish Colonial and Neoclassical. One of its most famous landmarks is the San Agustin Church, built in 1607 and voted by UNESCO a World Heritage Site. Other famous attractions include the Intramuros, a walled city dating back to the colonial era, Binondo, the oldest Chinatown in the world and an important commercial and financial center in Manila, the National Museum Complex, the Manila Zoo, the Cultural Center of the Philippines Complex, and the Rizal Park. Manila is also home to Asia’s oldest university, the University of Santo Tomas in Sampaloc, founded in 1611.

Manila as a Conference Destination

Manila is one of Asia’s most important conference and convention centers, including major annual events such as: Seamless Philippines, a world-class conference and exhibition about ecommerce, finances, fintech and retail with over 80 exhibitors and 175 speakers; DigiCon XE, a conference focused on digital experiences; the National Retail Conference & Stores Asia Expo, the largest event about retail industry from Philippines; the Analytics Leaders Summit, addressing topics related to big data, predictive analytics and customer experience; Techtonic, one of Asia’s largest conferences about technological innovation; and the Philippines Travel Mart, a major event focused on current advancements in the travel industry.

Manila Food Options for Conference Delegates

There are a large variety of restaurants you can select from after your conference in Manila. Some of the best ones include: the Aristocrat Restaurant (Phone: +63 2 524 7671), ILUSTRADO (Phone: +63 2 527 3674), Ristorante delle Mitre (Phone: +63 2 559 5220), and Barbara’s Heritage Restaurant (+63 2 527 4083), four amazing restaurants where you can experience local Filipino cuisine; the Ying Ying Tea House (Phone: +63 2 241 6323) and the Li Li Restaurant (Phone: +63 2 252 6888), two of the best Chinese restaurants in Manila; Simply Thai (Phone: +63 2 729 6860), a restaurant with an amazing selection of Thai food; and the Sala Restaurant (Phone: +63 2 750 1555), offering a large variety of European dishes.

Manila Attractions for Convention Attendees

Here are some of Manila’s most important landmarks and tourist attractions that you could visit after your conference: the Manila Cathedral, a historical church built in 1571 and famous for its ornate architecture; the Malate Church, a place of worship built in 1588 in a wonderful Baroque style; Binondo, the oldest and one of the largest Chinatowns in the world; the National Museum of Fine Arts and the Metropolitan Museum of Manila, two amazing museums where you can find everything about Filipino history, culture, and contemporary art-scene; and Fort Santiago, a breathtaking citadel and one of Manila’s most important historical sites.

Conference Center Venues

Manila, Philippines has a large number of great conference centers and facilities, such as:

Center for Leadership and Change (Location: Dela Costa)
IFI Conference Center (Location: Taft Avenue)
Philippines International Convention Center (Location: Vicente Sotto Street)
Philippines Trade Training Center (Location: Puyat Avenue)
SMX Convention Center (Location: Seashell Lane)
Sofitel Philippine Plaza Manila (Location: CCP Complex Roxas Boulevard)