Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of Uplifting Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.

Munich is the capital and most populous city of the German region of Bavaria. With a population of around 1.5 million, it is the third largest city in Germany (after Berlin and Hamburg), and the 12th largest in the European Union. Munich is an important center for economy, finances, business, technology, education, culture, innovation and tourism. It has the strongest economy in Germany and the lowest unemployment rate. It hosts the headquarters of many multinational companies such as McDonalds, Microsoft, Siemens AG, MAN AG, Rohde & Schwartz, MTU Aero Engines, Allianz and Linde. Munich is an important tourist hub, famous particularly for its festivals such as Oktoberfest, a 16 to 18-days long folk festival attracting annually over six million people from everywhere in the world. Other major tourist attractions include Hofbräuhaus am Platzl, the world’s most famous beer hall, constructed in 1589, the St. Peter’s Church, one of the oldest religious establishments in the city, the Residenz palace complex, the largest city palace from Germany, and the Englisher Garten, an enormous urban park famous for its beer garden. Munich is also an important educational and cultural center, home to top universities such as the Ludwig Maximilian University of Munich and the Technical University of Munich, as well as renowned museums like the Deutsches Museum (the German Museum) and the Alte Pinakothek (the Old Museum).

Munich as a Conference Destination

Munich is an important center for international conferences, congresses and conventions. Some of the most notable ones include: the Customer Engagement Summit, a large conference focused on customer service and customer experience management; the Digital Business Forum, an event about how recent developments in Artificial Intelligence impact different businesses; the European Identity & Cloud Conference, another important digital technology conference; the Munich Digital Marketing Conference, a meeting point for world-wide experts in digital marketing; the European Academy of Allergy and Clinical Immunology Congress, one of Germany’s main healthcare events; and the Software Architecture Summit, an important meeting for developers.

Munich Food Options for Conference Delegates

There are a large number of excellent restaurants you can choose from during your conference in Munich. Some of the best ones include: Zum Dürnbräu (Phone: +49 89 222195) and Spatenhaus at the Opera (Phone: +49 89 2907060), two amazing Bavarian restaurants where you can sample traditional local cuisine; Savanna Munich (Phone: +49 89 53906363), the best South African restaurant in the city; Chopan Schwabing (Phone: +49 89 38888652), a restaurant offering a large variety of Afghani dishes; Taverna Limani (Phone: +49 89 69804072), a fantastic Greek restaurant; and Tantris (Phone: +49 89 3619590), a stylish, architect-designed restaurant serving numerous international dishes.

Munich Attractions for Convention Attendees

There are many high-rated tourist attractions that you could visit after your conference in Munich, Germany, including: Marienplatz, the city’s main central square and transport hub with two town halls, the famous St. Peter Church, and a toy museum; the Nymphenburg Palace, a 200 hectares 18 th century regal palace with picturesque Rococo interiors; the English Garden, a large 18th century urban park with a lakeside beer garden and 78 km of jogging and cycling trails; the New Town Hall, an ornate Neo-Gothic town hall with an 85 meters high tower; and Viktualienmarkt, a 200 year old market featuring over 100 stalls selling various types of products.

Conference Center Venues

Munich, Germany has a large number of great conference centers and facilities, such as:

Bindungskonferenz München (Location: Landsberger Str.)
Conference Center Haus der Bayerischen Wirtschaft (Location: Max-Joseph-Straße)
Conference Center Kolpinghaus Munich Central GmbH (Location: Adolf-Kolping-Straße)
Data Center Convention-Kongress (Location: Maximilianstraße)
Internationales Congress Center München (Location: Messe München GmbH, Messegelände)
TEG (Location: Kaulbachstraße)